Imperative People is seeking a Service Desk Analyst to join their Technical Support team in Basingstoke, UK. This role is ideal for those who have recently qualified and possess strong customer service skills. As the first point of contact, you'll provide exceptional support across various products.
The ideal candidate will have a foundational understanding of IP Networking and VoIP, alongside basic knowledge of firewalls and Microsoft Operating Systems. This position requires availability for a 24x7 shift pattern, including weekends and bank holidays.
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