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- Tasks: Repair and maintain materials handling equipment while ensuring excellent service delivery.
- Company: Join a dynamic team in Peterborough with a focus on customer satisfaction.
- Benefits: Competitive pay, hands-on experience, and opportunities for career growth.
- Other info: Flexible working hours and potential call-out duties for added excitement.
- Why this job: Be the technical hero on-site, making a real difference for customers every day.
- Qualifications: Mechanical or electrical engineering background with customer-facing experience.
The predicted salary is between 30000 - 40000 £ per year.
Location: Peterborough
About the Role
We are looking for a Site Engineer to join our service team in Peterborough, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery. You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships.
Key Responsibilities
- Carry out preventative maintenance on materials handling and ancillary equipment
- Diagnose faults and complete repairs efficiently and safely
- Accurately complete service reports and timesheets
- Manage and control parts stock on site
- Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements
- Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs
- Identify and communicate chargeable follow-up work, completing it in a timely manner
- Ensure all company and customer health & safety procedures are strictly followed
- Identify and pass on sales leads for Jungheinrich equipment and After Sales products
- Act as a Company Ambassador at all times
- You may occasionally be required to participate in call-out duties and work outside normal hours, as directed by the Area Service Manager.
About You
We're keen to hear from mechanically and/or electrically biased engineers from a wide range of maintenance or service backgrounds, including:
- Automotive Technicians
- HGV Engineers
- Mobile Plant Engineers
- Forklift Engineers
- Ex-Forces / Military Vehicle Engineers
You will also have:
- A full UK driving licence
- A good general level of education
- Experience in a customer-facing role
- The ability to work independently and unsupervised
- A proactive, professional approach with strong problem-solving skills
Re-build Engineer in Peterborough employer: Impellam
Contact Detail:
Impellam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Re-build Engineer in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about openings for Site Engineers. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to maintenance and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work or projects during interviews. This could be anything from service reports to photos of equipment you've worked on – it’ll help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Re-build Engineer in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Engineer role. Highlight your relevant experience in maintenance and customer-facing roles, and don’t forget to mention any specific skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your problem-solving skills and how you’ve built strong customer relationships in the past.
Be Clear and Concise: When filling out your application, keep your language clear and concise. Avoid jargon unless it’s relevant to the role. We want to see your personality, but also your professionalism!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Impellam
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and ancillary equipment. Be ready to discuss your previous experience with repairs and maintenance, as well as any specific tools or techniques you've used.
✨Show Off Your People Skills
Since this role is customer-facing, practice how you'll communicate effectively with clients. Think of examples where you've built strong relationships or resolved conflicts, and be prepared to share these during the interview.
✨Be Proactive
Demonstrate your proactive approach by discussing how you've identified issues before they became problems in past roles. Share specific instances where your problem-solving skills made a difference in service delivery.
✨Safety First
Familiarise yourself with health and safety procedures relevant to the role. Be ready to talk about how you've adhered to safety protocols in previous jobs and why it's important in maintaining equipment reliability.