At a Glance
- Tasks: Repair and maintain materials handling equipment while ensuring excellent service delivery.
- Company: Join a dynamic team in Peterborough with a focus on customer satisfaction.
- Benefits: Competitive pay, hands-on experience, and opportunities for career growth.
- Other info: Enjoy a varied role with potential call-out duties and a supportive team environment.
- Why this job: Be the technical hero on-site, making a real difference for customers every day.
- Qualifications: Mechanical or electrical engineering background with customer-facing experience.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Site Engineer to join our service team in Peterborough, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery. You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships.
Key Responsibilities
- Carry out preventative maintenance on materials handling and ancillary equipment
- Diagnose faults and complete repairs efficiently and safely
- Accurately complete service reports and timesheets
- Manage and control parts stock on site
- Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements
- Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs
- Identify and communicate chargeable follow-up work, completing it in a timely manner
- Ensure all company and customer health & safety procedures are strictly followed
- Identify and pass on sales leads for Jungheinrich equipment and After Sales products
- Act as a Company Ambassador at all times
- You may occasionally be required to participate in call-out duties and work outside normal hours, as directed by the Area Service Manager.
About You
We're keen to hear from mechanically and/or electrically biased engineers from a wide range of maintenance or service backgrounds, including:
- Automotive Technicians
- HGV Engineers
- Mobile Plant Engineers
- Forklift Engineers
- Ex-Forces / Military Vehicle Engineers
You will also have:
- A full UK driving licence
- A good general level of education
- Experience in a customer-facing role
- The ability to work independently and unsupervised
- A proactive, professional approach with strong problem-solving skills
On Site Plant Engineer in Peterborough employer: Impellam
Contact Detail:
Impellam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Site Plant Engineer in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about openings for Site Engineers. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or attend job fairs, bring along examples of your work or projects you've been involved in. It’s a great way to demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest. Sometimes, creating your own opportunity is the best way to land the job.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace On Site Plant Engineer in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Engineer role. Highlight your experience with materials handling and any relevant technical skills. We want to see how your background fits with what we do!
Show Off Your Customer Skills: Since this is a customer-facing role, don’t forget to showcase your communication skills. Share examples of how you've built strong relationships with clients in the past. We love seeing that customer-centric approach!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for key achievements and responsibilities. We appreciate straightforwardness and clarity in applications!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Let’s get your journey started!
How to prepare for a job interview at Impellam
✨Know Your Equipment
Make sure you brush up on the specific materials handling and ancillary equipment you'll be working with. Familiarise yourself with common faults and maintenance procedures, as this will show your technical knowledge and readiness to tackle the role.
✨Customer Communication is Key
Since this role involves building strong customer relationships, practice how you would communicate effectively with clients. Think about how you can manage expectations and provide updates clearly, as this will demonstrate your customer-facing skills.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've diagnosed faults and completed repairs efficiently. Highlight your proactive approach to problem-solving, as this is crucial for a Site Engineer who needs to work independently.
✨Health & Safety Awareness
Be ready to discuss your understanding of health and safety procedures. This role requires strict adherence to safety protocols, so showing that you prioritise safety in your work will make a great impression.