At a Glance
- Tasks: Supervise repairs and maintenance of materials handling equipment while ensuring excellent service delivery.
- Company: Join a dynamic team in Highbridge, Somerset, focused on customer satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Opportunity to work independently and develop problem-solving skills.
- Why this job: Be the key technical representative and make a real impact on customer relationships.
- Qualifications: Mechanical or electrical engineering background with customer-facing experience.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an Engineer Site Supervisor to join our service team in Highbridge, Somerset, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery. You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships.
Key Responsibilities
- Carry out preventative maintenance on materials handling and ancillary equipment
- Diagnose faults and complete repairs efficiently and safely
- Accurately complete service reports and timesheets
- Manage and control parts stock on site
- Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements
- Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs
- Identify and communicate chargeable follow-up work, completing it in a timely manner
- Ensure all company and customer health & safety procedures are strictly followed
- Identify and pass on sales leads for Jungheinrich equipment and After Sales products
- Act as a Company Ambassador at all times
You may occasionally be required to participate in call-out duties and work outside normal hours, as directed by the Area Service Manager.
About You
We're keen to hear from mechanically and/or electrically biased engineers from a wide range of maintenance or service backgrounds, including:
- Automotive Technicians
- HGV Engineers
- Mobile Plant Engineers
- Forklift Engineers
- Ex-Forces / Military Vehicle Engineers
You will also have:
- A full UK driving licence
- A good general level of education
- Experience in a customer-facing role
- The ability to work independently and unsupervised
- A proactive, professional approach with strong problem-solving skills
Engineering Site Supervisor - Highbridge, Somerset employer: Impellam
Join our dynamic team in Highbridge, Somerset, where we prioritise employee growth and a supportive work culture. As an Engineering Site Supervisor, you'll benefit from ongoing training opportunities, a collaborative environment, and the chance to build strong customer relationships while ensuring equipment reliability. We value your contributions and offer a rewarding career path in a company that champions innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Site Supervisor - Highbridge, Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about opportunities at companies like ours. A friendly chat can sometimes lead to job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching common questions for engineering site supervisors. We want to see how you handle real-life scenarios, so think of examples from your past experiences that showcase your problem-solving skills and customer service abilities.
✨Tip Number 3
Show off your technical skills during the interview! Be ready to discuss specific equipment you've worked with and how you've tackled maintenance challenges. This is your chance to shine and demonstrate why you're the perfect fit for our team.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Engineering Site Supervisor - Highbridge, Somerset
Some tips for your application 🫡
Keep Your CV Fresh:Before you dive into the application, make sure your CV is up to date. Highlight your relevant experience, especially in maintenance or service roles, as this will catch our eye!
Read the Job Specs Carefully:Take a good look at the job description and responsibilities. Tailor your application to show how your skills match what we're looking for in an Engineering Site Supervisor.
Show Off Your Customer Skills:Since this role is customer-facing, don’t forget to mention any experience you have in building strong relationships with clients. We love candidates who can communicate clearly and manage expectations!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Impellam
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and ancillary equipment. Be ready to discuss your previous experience with repairs and maintenance, as well as any specific tools or techniques you've used.
✨Show Off Your People Skills
Since this role is customer-facing, practice how you'll communicate effectively with clients. Think of examples where you've built strong relationships or resolved conflicts, and be prepared to share these during the interview.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like diagnosing a fault or managing a difficult customer. Prepare by thinking through how you'd handle these scenarios, focusing on your problem-solving skills and proactive approach.
✨Understand the Company Culture
Research the company and its values. Knowing how they operate and what they stand for will help you align your answers with their expectations, showing that you're not just a fit for the role but also for the team.
