At a Glance
- Tasks: Support equipment recovery by coordinating with service users and care homes.
- Company: Join a dedicated team focused on community support and service.
- Benefits: Gain valuable experience in customer relations and administration.
- Other info: Opportunity for potential extension and growth in a supportive environment.
- Why this job: Make a difference by helping recover essential equipment for those in need.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 29070 - 35530 £ per year.
Job Description Title : Customer Relations Adviser Contract : 3 Months (possible extension) Location : Welwyn Garden City, UK (on-site) Working Pattern : Full-time (Monday to Friday - 39 hrs per week) Job Overview We are seeking a Customer Service Administrator to provide temporary project support to the Business Team as part of a countywide equipment recovery programme.
The role will focus on identifying and coordinating the recovery of HES-owned equipment that remains in service users' homes and care homes following the death of the registered client.
The successful candidate will provide effective administrative and customer service support throughout the recovery process, helping ensure equipment is returned promptly and made available for reallocation.
Key Responsibilities Support the countywide equipment recovery programme by identifying HES-owned equipment that remains with service users and care homes.
Contact relevant individuals, care homes and other parties to coordinate the return of equipment.
Maintain accurate records of equipment recovery activity, including outstanding and recovered items.
Provide clear and professional communication when dealing with enquiries relating to equipment recovery.
Coordinate the collect...
Customer Relations Adviser employer: Impellam
As a Senior Administrator at our esteemed institution, you will thrive in a dynamic and supportive work environment that values collaboration and professional growth. We offer comprehensive benefits, a strong commitment to employee development, and a culture that prioritises teamwork and innovation, all set within a vibrant academic community. Join us to make a meaningful impact while enjoying the unique advantages of working in a prestigious educational setting.
