Impellam is seeking a capable One Desk Advisor to provide professional IT support across multiple channels, handling complex queries and ensuring first contact resolution where possible. You will work within SLA boundaries and maintain accurate records while engaging with internal and external stakeholders.
You'll use RemedyForce or similar CRM to manage correspondence, contribute to knowledge base updates, and adapt to changing processes.
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Multi-Channel IT Helpdesk Advisor in City of London employer: Impellam
As a Community Engagement Manager in East Sussex, you will be part of a dynamic and inclusive work culture that prioritises resident voices and community involvement. The company offers robust professional development opportunities, ensuring you can grow your skills while making a meaningful impact on the lives of residents. With a strong commitment to diversity and collaboration, this role provides a unique chance to lead innovative engagement strategies in a supportive environment.
