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- Tasks: Lead the migration to a modern billing platform and enhance digital customer journeys.
- Company: A leading commercial bank driving transformation in banking services.
- Benefits: Competitive rate, hybrid work model, and opportunity for impactful work.
- Other info: Join a dynamic team focused on growth and customer satisfaction.
- Why this job: Shape the future of banking with innovative billing solutions and customer experiences.
- Qualifications: Experience in billing migration and digital product ownership in banking.
The predicted salary is between 70000 - 90000 £ per year.
We’re supporting a leading commercial bank on a large-scale transformation of its billing and charging platform, and we’re looking for an experienced Digital Product Lead to play a pivotal role. This is a high-impact position where you’ll lead the end-to-end migration from legacy billing systems to a modern, scalable platform, while owning the digital billing experience across customer channels. You’ll sit at the intersection of product, technology, and commercial strategy, shaping how the bank charges and serves its clients.
What You’ll Be Doing
- Billing Migration & Programme Delivery
- Lead the end-to-end billing migration strategy and execution
- Own the migration roadmap, including dependencies, risks, and key milestones
- Oversee transition from legacy systems with minimal/no customer disruption
- Ensure pricing integrity, service continuity, and regulatory compliance throughout
- Proactively resolve product, billing, and integration challenges
- Digital Product Ownership
- Own billing journeys across digital channels (online, mobile, servicing platforms)
- Define product vision, roadmap, and backlog for billing capabilities
- Deliver seamless, intuitive end-to-end customer journeys
- Drive continuous improvement through analytics, testing, and customer insight
- Customer & Commercial Outcomes
- Ensure billing propositions align with customer needs and revenue objectives
- Optimise pricing models, charging structures, and fee transparency
- Balance customer experience with commercial performance
- Leverage data to identify growth and efficiency opportunities
- Stakeholder & Vendor Management
- Collaborate across Technology, Finance, Operations, and Channels
- Manage third-party vendors and platform providers
- Engage senior stakeholders to align priorities and secure investment
- Risk, Governance & Compliance
- Ensure solutions meet regulatory and conduct standards
- Identify and manage delivery and operational risks
- Maintain strong governance, controls, and audit readiness
What We’re Looking For
- Experience
- Proven track record leading billing / charging migration programmes in commercial or corporate banking
- Strong background in digital product ownership and delivery
- Experience delivering complex legacy-to-modern platform transformations
- Deep understanding of banking products, pricing, and revenue drivers
- Experience delivering customer-centric digital journeys across channels
- Familiarity with Agile / Scrum delivery environments
- Technical & Domain Expertise
- Knowledge of billing engines, fee structures, and pricing models
- Understanding of core banking systems, payment flows, and digital integration
- Experience using data, analytics, and testing to inform product decisions
- Leadership & Capability
- Ability to define strategy and execute at pace
- Strong stakeholder management and influencing skills
- Commercial mindset with focus on income, efficiency, and customer outcomes
- Proven ability to lead cross-functional teams
What Success Looks Like
- Seamless migration to a modern billing platform with no customer impact
- Fully digitised, self-service billing journeys
- Improved accuracy, transparency, and control of charging
- Delivery of income growth, cost efficiency, and customer satisfaction gains
Why This Role Matters
This role is central to transforming how the bank monetises and serves its commercial clients, enabling:
- Simplified, digital-first billing experiences
- Greater control over pricing and revenue
- Reduced legacy complexity and operational risk
- A strong foundation for future product innovation and growth
Lead Product Manager in Slough employer: Impellam Group
Contact Detail:
Impellam Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and product management space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to billing migration and digital product ownership. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your previous successes in leading billing migrations or digital product initiatives. This tangible evidence can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Lead Product Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in billing migration and digital product ownership, as these are key for us. Use specific examples that showcase your skills and achievements in similar roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your understanding of banking products and your experience with customer-centric digital journeys.
Showcase Your Leadership Skills: We want to see how you've led cross-functional teams and managed stakeholders in the past. Include examples of how you've defined strategy and executed projects at pace, especially in complex environments like commercial banking.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Impellam Group
✨Know Your Stuff
Make sure you’re well-versed in billing migration strategies and digital product ownership. Brush up on your knowledge of core banking systems and pricing models, as these will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully led similar projects. Highlight your experience with legacy-to-modern platform transformations and how you managed to keep customer disruption to a minimum.
✨Understand the Company’s Needs
Research the bank’s current billing processes and any recent changes in their strategy. This will help you tailor your responses to show how your skills can directly address their challenges and align with their goals.
✨Engage with Stakeholders
Be ready to discuss how you’ve collaborated with various teams and stakeholders in previous roles. Emphasise your ability to influence and manage relationships, as this is key for the role and will demonstrate your leadership capabilities.