People Operations Coordinator

We're Impellam Group, a global leader in the provision of global workforce and specialist recruitment solutions, and we are looking to grow our People Support team in Luton!

Role Overview: As a People Operations Coordinator, you will provide a responsive, reliable, accurate, effective, friendly, and efficient administration service for all aspects of employee lifecycle activities across Impellam UK, while maintaining expected service levels.

Key Responsibilities:

• Be the first point of contact and answer any email/telephone queries received from our colleagues across our different brand.
• Process letters for changes to employment terms and conditions.
• Produce and send contracts of employment.
• Check right to work documentation.
• Manage leavers, including liaison with payroll and cancelling benefits.
• Respond to reference requests.
• Maintain accurate employee information on our HR System.
• Deal with Maternity/Paternity Leave, Flexible Working Requests and provide advice on Probations and AWOLs.
• Resolve queries such as holidays, sickness absence, maternities, basic HR system queries, etc.
• Respond to other HR queries as appropriate, referring to the HR team members for advice where necessary.
• Manage sickness absence in line with internal processes, liaising with businesses and Payroll as appropriate.
• Generate correspondence and deal with incoming and outgoing post.

Skills and Experience Required:

• Previous experience of working within an HR administration role.
• Excellent communication skills and attention to detail.
• Practical mindset when it comes to prioritising workload.
• GDPR compliant.
• Capable of working on own projects and taking responsibility for workload.

What Can We Offer You?

• A competitive salary package.
• 25 days annual leave plus public holidays, and your birthday off.
• Company pension.
• An environment where your learning and development is supported through a range of various learning tools and courses.

Impellam is a connected group providing global workforce and specialist recruitment solutions. Our 2000 people and market leading brands work across a broad spectrum of industries and job categories throughout North America, the UK and Europe and Asia Pacific. At Impellam we believe in the power of work. Through the power of work, we build better businesses and help people lead more fulfilling lives. Our strength lies not just in our brands, and their specialist vertical markets and regional knowledge, but in how we are united by one purpose, one culture, one driving force. We call it Virtuosity. It's why we're different. It's our determination to do even more and to always be ambitious and brave for our customers and candidates. None of this would be possible without a culture based on trust. That's why we have an ambitious vision to be the world's most trusted workforce and specialist recruitment solutions group, trusted by our people, our customers and our investors in equal measure. We trust our Virtuosos and give them the freedom and autonomy to do the right thing, to adapt and see the possible in the impossible. We make sure people make the difference. Together, we can deliver a world where you'll always have exceptional people doing exceptional work. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.