Research & Insights Lead in London

We're on the lookout for a Research & Insights Lead to build the intelligence engine for Impatient Health. Only the curious need apply. We're looking for someone who’s comfortable running client research projects and owning client relationships. To succeed, you’ll need to bring rigour and creativity in equal measure, ensuring that the work we do is best in class.

You’ll be the senior researcher our internal teams and our clients rely on, bringing a fresh, evidence-led perspective on the future of our industry. Working within this role will see you speaking to our Inner Circle of Pharma execs to understand the most exciting developments in life sciences, from medicines R&D to health equity, and artificial intelligence to health geopolitics. Often, you’ll be speaking with the people responsible for making change happen, providing critical strategic insights to change our clients’ businesses for the better.

Pharma does work that matters more than almost any other industry, but it's also one of the most traditional, risk-averse and slow-moving sectors on earth. The result is that brilliant science doesn't always translate into real-world impact. Drugs that should change practice often don't. Launches underperform their data. The gap between what's possible and what actually happens is enormous. We exist to close that gap and create change in pharma. We bring together the people, ideas and evidence to challenge our industry to do better for patients. We do that through events (including Pharmageddon, the industry's flagship gathering for innovation) and through consulting work that helps pharma companies operate differently. Research is the intelligence engine that powers it all, getting right to the heart of how change actually happens.

We're a small but rapidly growing company with some unique assets: we know everyone in pharma, we're independent, and we have a CEO who's one of the most recognised disruptors in the industry. That gives us a platform very few companies have.

What you'll be up to:

• Leading client research sprints, end to end. Take ownership of strategic insight work for senior pharma clients, from designing the right approach through to translating findings into the decisions, directions or briefs that clients can actually act on.
• Translating insight into action. Our practice is built on the principle that insight isn't the deliverable, the decision is. You'll be working at the synthesis end, helping clients see what to do next and giving them the confidence to do it.
• Using the right mix of methods. We work across peer-network research (our Inner Circle of pharma innovators) and secondary analysis to deliver forward thinking research and real client value.
• Converting opportunities into business. We have a big profile, an active community and dedicated sales team. We have new business opportunities that need to be converted through hustle, hunger and credible client know-how.
• Shaping the practice as we grow. This is a senior role, with real voice in how research supports everything we do.
• Powering our thought leadership. We make bold statements about the future of pharma, challenging it to do better. It’s crucial that it is grounded in evidence and a theory of change that holds water.

About you:

• You've worked in pharma, life sciences or healthcare insights for several years. You understand how the industry works, who the buyers are, and what good strategic insight looks like in this context.
• You think strategically, not just methodologically. You're as interested in what the insight means and what we do about it as you are in how the data was gathered.
• You're a strong communicator, especially with senior stakeholders. You have strong opinions and can hold your own in a room with a Global Head of Medical Affairs or a Marketing Director.
• You’re as comfortable delivering a presentation as you are pitching a proposal. You've owned key client relationships and final oversight for deliverables.
• You're a connector. Senior research work in pharma is a relationship business.
• You're comfortable with ambiguity. We’re a small firm in the middle of a strategic repositioning.
• You take ownership. Senior people at Impatient operate with a high degree of autonomy.

Some nice-to-haves:

• Prior experience in a strategic consultancy environment.
• A network of senior pharma contacts you can bring with you.
• A track record of thought leadership or written work that's circulated in your industry.
• Demonstrated experience within a key area of Commercial.

What to expect from our hiring process:

• An introductory call with our Head of People
• A 50-minute skills interview
• A take home task
• A final panel with our CEO, COO and Head of Consulting