Innovation Strategy Consulting Manager

As an Innovation Strategy Consulting Manager, you will play a pivotal role in delivering high-impact projects from end-to-end, managing a team of consultants, and supercharging the growth of our Consultancy practice. Working directly with the Head of Consulting, you will take ownership of building client relationships, crafting innovative project designs and strategies to complex challenges, and scaling systems. This role is ideal for someone with deep expertise in life sciences consulting and a passion for creative, innovation and design-led approaches.

We are looking only for the brightest and sharpest minds. Are you a strategic thinker with a deep curiosity in tomorrow’s biggest healthcare challenges? Are you a problem-solver that doesn’t quite fit into the ‘conventional’ box? Are you excited to be part of a global team and contribute your knowledge and experience by working with life sciences clients? If so, we’d love you to apply.

There are thousands, maybe even millions, of consulting companies in the world. Only a few are trying to bring something new to the world. We believe our company, Impatient Health, is one of them. Our work is exclusively in the pharmaceutical, biotech and medtech industries, which tend to think of themselves as mature and conservative in their approach to risk. We’re here to help them become more ambitious, open-minded and creative - because patients demand it. We help them dream, and then turn those dreams into reality.

We are also growing fast. Despite being young (4 years), we have grown some incredible assets: (i) knowing everyone in the industry, (ii) having an ‘independent’ positioning, and (iii) having a CEO who is known as a disruptor & thought-leader. Because of this, we receive many organic approaches from potential clients who are looking for help on a wide variety of projects. We need someone who can work as a peer with our Head of Consulting to convert these into long standing, profitable engagements with a timespan of several years.

This could be for you if you're an experienced leader with a passion for disrupting the status quo in pharma with the below minimum qualifications:

• Consulting Experience: You have 6+ years of strategy or management consulting experience, with at least 4 years focused on life sciences or pharma.
• Life Sciences Industry Knowledge: You have gained expertise working on life sciences projects in the areas of one or more of the following: Market Access or Launch Excellence, Regulatory Affairs, Supply Chain, Medical Affairs, Commercial Strategy or Patient Engagement (or within life sciences companies focused on these areas). If given the opportunity, you could build out the strategic offering within one of these areas.
• Innovation Strategy Leadership: You have deep expertise in design thinking, service design, and human-centric design frameworks. You are confident leading teams in applying these methodologies to create innovative, client solutions that challenge convention.
• Geographical Focus: You have managed teams and led projects in global markets, such as the UK, EU and/or US.

In addition to the above, some of the qualities you possess are:

• Creative Vision: You’re not content with the status quo. You’re always looking for new ways to solve problems—whether that’s rethinking patient engagement or crafting a strategy that surprises and inspires. You approach challenges with curiosity, imagination, and a knack for making ideas come to life.
• Business Acumen: You’re fascinated by how industries evolve, especially in pharma, biotech, and medtech. You’re quick to grasp key market shifts and can translate them into smart, actionable insights. You’re the person who connects the dots and brings clarity to complex situations.
• Leadership: You know how to bring out the best in people. You’ve mentored and grown teams, built trust across diverse groups, and created spaces where people feel supported to do their best work. You know how to deliver results while keeping everyone aligned and motivated.
• Entrepreneurial Spirit: You see opportunities where others see obstacles. You’re resourceful, proactive, and energised by the chance to create something new. You love working in fast-paced environments where you can test ideas, iterate quickly, and make a tangible impact.
• Resilience: We tell it like it is, and we expect you to as well. You don’t shy away from providing critical feedback or having tough conversations with team members, when needed. In return, you’re comfortable being challenged, you don’t give up easily and have a high standard of quality in the work you deliver.

Your responsibilities include:

• Building a Portfolio of Work: Partner with the Head of Consulting to develop and execute a strategic vision for the practice. Expand our portfolio by growing relationships with existing clients and securing new opportunities.
• Leading Client Engagements: Take ownership of strategic consulting projects from ideation to delivery, focusing on high-priority areas such as Medical Affairs, Commercial Strategy, and Patient Engagement. Ensure projects deliver tangible outcomes and client satisfaction.
• Hands-On Problem Solving: Dive into the details when needed, from navigating complex stakeholder dynamics to shaping corporate strategies, managing change, and addressing challenges in drug development and launch.
• Shaping Project Delivery: Understand complex and sometimes ambiguous client needs to design and deliver innovative solutions. Maintain a strategic focus while ensuring quality and impact at every stage of the engagement.
• Driving Business Development: Lead efforts to identify new opportunities, craft compelling proposals, and pitch to prospective clients. Build lasting partnerships by understanding client challenges and positioning Impatient Health’s unique value proposition.
• Mentoring and Team Leadership: Manage and mentor a diverse, global team of consultants, fostering a collaborative and supportive environment. Invest in their growth and success while delivering high-performance outcomes.
• Innovation Strategy: Apply cutting-edge methodologies like design thinking and service design to create solutions that challenge industry norms and deliver exceptional value.

Please Note: All applicants must have the right to work in the United Kingdom (UK).

Life at Impatient:

• Work/Life Balance: We’re all aiming to strike the right work-life balance. You’ll get together regularly with the UK-based members of our team - while still having the flexibility to work remotely. Ultimately: we care more about outcomes than output. We want you to get the job done in the way that works for you.
• Learning Opportunities: Your personal development is our collective future success. In addition to dedicated regular time to progressing your career goals, we also offer 'study leave' if you’re working towards something big. Our senior leadership team are also on hand to offer support and guidance for your development.
• Culture: Remote-first doesn’t need to mean distant - we’re a friendly bunch at Impatient and overcompensate for our lack of office with some amazing offsites and moments of connection. We’ll make sure you get the face time to form connections with the wider team.
• Mind, Body & Soul: Stipend of £750 a year for wellness. This annual credit can also be used towards professional development, self-care, or an experience that takes you somewhere new. We also provide extra funds for simply going to visit other members of the team!
• Employee Wellbeing: We care deeply about our employee's well-being and that’s why we offer mental health support through a partner mental health service which lets you speak to a therapist anytime you need, alongside private healthcare for UK-based employees.