About the Company
Imparta is a global leader in performance improvement for Sales, CX and Leadership. Imparta’s 25 years of research and experience with leading global organisations allows it to deliver:
- The skills to win: Imparta’s modern, research-based methodology equips sellers to make sense of each situation, choose the right response, and deliver results based on 180+ best practice skill modules.
- Embedded at scale: Imparta’s expert designers, consultants and trainers help you assess, develop, coach, and continuously improve sales capabilities at scale, globally, in local language.
- Powered by agentic AI: i-Coach® AI is an agentic solution that delivers proactive and personalised assessment, learning, coaching and task support for every user, integrated into your AI infrastructure.
Together, these elements allow organisations to assess, develop, coach, practice, and continuously improve sales capabilities at global scale, while tracking results and adjusting as the team and markets evolve. They can be used to plug gaps in sales enablement, or to build an entire enablement solution.
About the Role
Reporting to the Head of Project Management, the Project Manager plays a key role in delivering our client commitments. Responsibilities include successful project set-up, governance, tracking and management of actions and logs, and ensuring project contributors are engaged and aligned. The role contributes directly to the organisation’s growth strategy by ensuring high-quality delivery and strong client relationships.
Responsibilities
Planning & Mobilisation:
- Build strategic project, programme and delivery plans from high-level to detailed scheduling.
- Define mobilisation plans, timelines and critical paths for all projects.
- Ensure SOWs and POs are fully executed prior to mobilisation.
Delivery & Governance:
- Manage project activity tightly, ensuring feasibility of deadlines and clear ownership.
- Coordinate measurement and impact activity to ensure visibility of performance.
- Run Lessons Learnt sessions and integrate improvements across projects.
Client Communication & Stakeholder Management:
- Facilitate client meetings and progress reviews confidently and professionally.
- Assign and communicate tasks clearly to client-side teams, ensuring dependencies are understood.
- Represent the client internally to ensure alignment and strong delivery outcomes.
Quality Control & Continuous Improvement:
- Implement review and quality check procedures to ensure successful and profitable execution.
- Support internal process improvement and adoption of best-practice PM standards.
Commercial & Operational Management:
- Maintain accurate project forecasting and Salesforce data to enable financial visibility.
- Support Senior Project Managers on larger or enterprise accounts.
- Develop deep knowledge of products and solutions to build robust plans and mobilise teams.
Qualifications
- Client service experience is essential.
- Established experience as an account or programme manager with responsibility for multiple projects or workstreams.
- Experience working on complex (e.g. multiyear, multi-tiered, multi-country) programmes/projects.
- Comfortable with ambiguity and working with complex client organisations.
- Flexible and solution-focused agile mindset.
- Unflappable under pressure.
- Great communication skills with the ability to comfortably interact at all levels.
- Demonstrates a consultative approach to managing project deliverables.
- Inquisitive and confident in exploring ideas and collaborating with stakeholders both internal and client side.
- Experience in managing and forecasting project budget activities, reconciliation, and successful invoicing through to timely payment.
- Ability to remain focused on client experience and the critical success factors for delivery.
- Experience of working in a Sales team and/or L&D environment is highly desirable.
- Excellent attention to detail and first-class organisational skills.
- Intermediate level MS Office skills (Including MS Excel).
- Digital fluency with tools such as Asana and Salesforce.
Pay range and compensation package
£40,000 up to £45,000 per annum.
