FOH Supervisor in London

FOH Supervisor in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage a fast-paced section while delivering exceptional hospitality and service.
  • Company: Exciting open fire grill restaurant with a vibrant atmosphere and creative team.
  • Benefits: 28 days annual leave, 50% restaurant discount, and career-enhancing training opportunities.
  • Other info: Flexible shifts, travel opportunities, and a supportive work environment.
  • Why this job: Join us to shape a unique dining experience and grow your career in hospitality.
  • Qualifications: Previous supervisory experience and a passion for food and service.

The predicted salary is between 30000 - 40000 £ per year.

Impala is an open fire grill restaurant led by chef Meedu Saad, co‑owner and executive chef of Kiln, with influences from North Africa to North London. This project is a culmination of recipes and techniques collected from the unruly metropolises that have shaped Meedu’s cooking. Our restaurant’s larder is built across the seasons, and an absolute focus on quality of ingredients founded upon long term farming projects. The room, led by Fanny Derozier, who has spent the last six years at Kiln, will have an atmosphere which recalls the energy of the Friday markets of Cairo, colliding with a Soho bar. The wine list, led by Penny Vine and Martina Lanarch, will focus on offering multiple cuvées and vintages from producers whom they are inspired by.

We’re looking for people who are passionate about what we do, excited by the Super 8 vision, and eager to be involved in shaping something new. This is your chance to grow with us and help create a restaurant that reflects the creativity and energy of our team. We’re looking for enthusiastic Front of House to join our team!

What you’ll be doing:

  • Managing a section in a fast‑paced environment while ensuring timely service.
  • Providing exceptional hospitality and customer care.
  • Sharing your in‑depth knowledge of our products and suppliers with guests.
  • Aligning your work with our company values and brand ethos.
  • Being efficient in all aspects of service and adept at multitasking.
  • Collaborating effectively as part of a team.
  • Participating in and contributing to daily briefings and in‑house training sessions.
  • Overseeing the front‑of‑house team to ensure seamless operations across all sections.
  • Inspiring, motivating, and training the waiting team to deliver outstanding service.
  • Leading and executing all opening, handover, and closing duties to prepare the restaurant and FOH team for timely briefings.

What you’ll bring:

  • Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.
  • Previous experience as a supervisor, head waiter, or waitress in a similar fast‑paced setting.
  • A creative mindset with a keen eye for detail.
  • A desire to grow and progress your career within our restaurant group.
  • Confidence and hands‑on leadership skills.
  • Flexibility to work varied shifts across 5 out of 7 days.
  • Full UK right to work documents.

What’s in it for you:

  • 28 days of annual leave, including bank holidays.
  • Access to courses, resources, and training to enhance your career.
  • 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
  • Discounted dining at various local establishments near Super 8 Restaurants.
  • Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle‑to‑work scheme.
  • Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
  • Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
  • £300 contribution towards the purchase of a work laptop for all salaried staff members.

If this role sounds like a great fit for you, we’d love to see your application!

FOH Supervisor in London employer: IMPALA

At Impala, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and passion for exceptional hospitality. As a Front of House Supervisor, you will not only enjoy competitive benefits such as 28 days of annual leave and a generous discount at our restaurants, but also have access to extensive training and growth opportunities within our dynamic restaurant group. Join us in shaping a unique dining experience that reflects the energy of our team and the rich culinary influences of our diverse menu.

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Contact Details:

IMPALA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land FOH Supervisor in London

Tip Number 1

Get to know the restaurant vibe! Before your interview, pop by Impala and soak in the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and helps you understand their energy and values.

Tip Number 2

Show off your passion for food and hospitality! When you’re chatting with the team, share your favourite dishes or experiences in restaurants. This will highlight your enthusiasm and knowledge, making you stand out as a candidate.

Tip Number 3

Be ready to demonstrate your leadership skills! Think of examples where you've inspired or trained others in a fast-paced environment. This is key for the FOH Supervisor role, so have those stories at the ready!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and keen to be part of our innovative team at Super 8.

We think you need these skills to ace FOH Supervisor in London

Exceptional Hospitality
Customer Care
Product Knowledge
Multitasking
Team Collaboration
Leadership Skills
Training and Development

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the restaurant scene shine through! We want to see that you’re genuinely excited about what we do at Impala and how you can contribute to our vibrant atmosphere.

Tailor Your Experience:Make sure to highlight any relevant experience you have in fast-paced environments. We love seeing how your past roles as a supervisor or head waiter can translate into success at Impala, so don’t hold back!

Be Authentic:We appreciate authenticity, so be yourself in your application. Share your unique perspective on hospitality and how you align with our values. This is your chance to stand out and show us what makes you tick!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Impala. We can’t wait to hear from you!

How to prepare for a job interview at IMPALA

Know Your Stuff

Before the interview, dive deep into Impala's menu and the influences behind it. Familiarise yourself with the ingredients and suppliers mentioned in the job description. This will not only show your passion for the role but also help you engage in meaningful conversations during the interview.

Showcase Your Leadership Skills

As a FOH Supervisor, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your hands-on leadership style and how it aligns with Impala's values.

Emphasise Your Passion for Hospitality

Make sure to convey your enthusiasm for exceptional customer service. Share stories that demonstrate your commitment to providing outstanding hospitality and how you’ve gone above and beyond for guests in previous roles. This will resonate well with the restaurant's ethos.

Be Ready to Discuss Growth

Impala is looking for individuals eager to learn and grow. Be prepared to discuss your career aspirations and how you see yourself progressing within the restaurant group. Show that you're not just looking for a job, but a place to build a fulfilling career.