At a Glance
- Tasks: Create memorable guest experiences and manage reservations in a vibrant restaurant.
- Company: Exciting open fire grill restaurant with a unique culinary vision.
- Benefits: 28 days leave, 50% dining discount, training resources, and mental health support.
- Other info: Opportunities for travel and career growth in a dynamic environment.
- Why this job: Join a passionate team and shape a new dining experience in London.
- Qualifications: Experience in high-energy restaurants and a love for hospitality.
The predicted salary is between 24000 - 30000 € per year.
Impala is an open fire grill restaurant led by chef Meedu Saad, co-owner and executive chef of Kiln, with influences from North Africa to North London. This project is a culmination of recipes and techniques collected from the unruly metropolises that have shaped Meedu’s cooking. Our restaurant's larder is built across the seasons, and an absolute focus on quality of ingredients founded upon long term farming projects. The room, led by Fanny Derozier, who has spent the last six years at Kiln, will have an atmosphere which recalls the energy of the Friday markets of Cairo, colliding with a Soho bar. The wine list, led by Penny Vine and Martina Lanarch, will focus on offering multiple cuvées and vintages from producers whom they are inspired by.
We’re looking for people who are passionate about what we do, excited by the Super 8 vision, and eager to be involved in shaping something new. This is your chance to grow with us and help create a restaurant that reflects the creativity and energy of our team.
What You’ll Be Doing
- A friendly, welcoming presence with a genuine love for hospitality and creating meaningful guest experiences.
- Confidence and expertise in managing the door, handling reservations, and responding to guest inquiries promptly and professionally.
- Responding to guest enquiries promptly, accurately, and with a personal touch.
- Using systems such as SevenRooms to manage bookings and coordinate with the floor team.
- Supporting the team to deliver consistently excellent hospitality in a lively, fast‑paced environment.
What You’ll Bring
- A friendly, engaging presence with a genuine love for hospitality.
- Proven experience in a busy, high‑energy restaurant setting.
- Familiarity with reservation platforms such as SevenRooms (or the confidence to learn quickly).
- Clear, confident communication skills and the ability to stay calm under pressure.
- A passion for the London food scene, and fresh seasonal produce.
- Full UK right to work documentation.
What’s in it for you:
- 28 days of annual leave, including bank holidays.
- Access to courses, resources, and training to enhance your career.
- 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
- Discounted dining at various local establishments near Super 8 Restaurants.
- Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle‑to‑work scheme.
- Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
- Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
- £300 contribution towards the purchase of a work laptop for all salaried staff members.
Host employer: IMPALA
At Impala, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture, where your passion for hospitality can truly shine. With generous benefits such as 28 days of annual leave, access to training resources, and opportunities for travel to learn about our unique ingredients, we are committed to supporting your personal and professional growth in the heart of London’s dynamic food scene. Join us in creating memorable experiences while enjoying a supportive environment that values creativity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the restaurant scene in London! Familiarise yourself with places like Impala and their vibe. This way, when you chat with the team, you can show off your passion for the food culture and how you’d fit right in.
✨Tip Number 2
Practice your communication skills! Whether it’s handling reservations or chatting with guests, being clear and confident is key. Try role-playing scenarios with friends to get comfortable with different situations you might face.
✨Tip Number 3
Don’t just apply—engage! When you submit your application through our website, follow up with a friendly email expressing your excitement about the role. It shows initiative and helps you stand out from the crowd.
✨Tip Number 4
Be ready to showcase your experience! Think of specific examples from your past roles that highlight your hospitality skills and ability to thrive in a busy environment. This will help you shine during interviews and make a lasting impression.
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Passion:Let your love for hospitality shine through in your application. We want to see that you're genuinely excited about creating memorable guest experiences and being part of our vibrant team.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match what we're looking for. Highlight any experience you have in busy restaurant settings and your familiarity with reservation systems like SevenRooms.
Be Professional Yet Personal:When writing your application, strike a balance between professionalism and a personal touch. We appreciate clear communication, so make sure your application is well-structured but also feels authentic and engaging.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our journey!
How to prepare for a job interview at IMPALA
✨Know Your Stuff
Familiarise yourself with Impala's menu and the influences behind it. Understanding the culinary background and the seasonal focus will show your passion for the food scene and help you connect with the interviewers.
✨Show Your Hospitality Skills
Prepare examples from your past experiences that highlight your ability to create meaningful guest experiences. Think about times when you went above and beyond for a customer, as this will demonstrate your genuine love for hospitality.
✨Stay Calm Under Pressure
Since the role involves managing reservations and guest inquiries in a fast-paced environment, practice how you would handle stressful situations. Share specific instances where you successfully managed high-pressure scenarios to showcase your calmness and confidence.
✨Engage with the Team Spirit
Impress the interviewers by expressing your enthusiasm for being part of a team that reflects creativity and energy. Discuss how you can contribute to shaping the restaurant's atmosphere and culture, aligning with their Super 8 vision.
