Front of House Supervisor – Growth & Hospitality Excellence

Front of House Supervisor – Growth & Hospitality Excellence

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Supervise Front of House operations and deliver exceptional customer service.
  • Company: Join the vibrant team at Impala, a leader in hospitality excellence.
  • Benefits: Enjoy 28 days annual leave, training opportunities, and great discounts.
  • Other info: Embrace a culture of growth and support in Greater London.
  • Why this job: Be part of a passionate team and contribute to an exciting restaurant vision.
  • Qualifications: Enthusiasm for hospitality and experience in a fast-paced environment.

The predicted salary is between 30000 - 40000 £ per year.

Impala is seeking enthusiastic Front of House staff to join their team in Greater London. Applicants will manage sections in a fast-paced environment while providing exceptional hospitality and customer care. A passion for good sourcing of food and enthusiasm for the restaurant vision are essential.

Successful candidates will enjoy 28 days of annual leave, training opportunities, and substantial discounts at all restaurant locations, fostering a culture of continuous growth and support.

Front of House Supervisor – Growth & Hospitality Excellence employer: IMPALA

At Impala, we pride ourselves on being an excellent employer, offering a vibrant work culture that champions growth and hospitality excellence. Our team members in Greater London benefit from 28 days of annual leave, comprehensive training opportunities, and generous discounts across all our restaurant locations, ensuring a rewarding and supportive environment for those passionate about exceptional customer care.

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Contact Details:

IMPALA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Supervisor – Growth & Hospitality Excellence

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IMPALA. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to IMPALA

Don't be shy about reaching out to IMPALA directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Front of House Supervisor – Growth & Hospitality Excellence

Customer Care
Hospitality Management
Section Management
Fast-Paced Environment Adaptability
Food Sourcing Knowledge
Enthusiasm for Restaurant Vision
Team Collaboration

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IMPALA and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at IMPALA

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!