Investment Partnerships & Advisory Officer

About Better Society Capital

Better Society Capital is a UK-based social impact investment organisation headquartered in the Old Street area of London. The company is dedicated to mobilising capital to tackle social issues and create positive societal change. Better Society Capital operates at the intersection of finance and social good, working with investors to help them allocate capital more effectively towards addressing pressing social challenges. The organisation is committed to bridging different worlds and sectors to deliver on its ambitious mission. Better Society Capital operates with a focus on collaboration and co-creation, both internally and with external partners, to advance the social impact investment ecosystem. The company works to provide support and tools to investors, enabling them to make informed decisions about capital allocation towards social enterprises and impact-focused initiatives. Better Society Capital is an equal opportunities employer and Disability Confident Committed employer, committed to creating a diverse and inclusive workplace. The organisation actively welcomes applications from candidates of all backgrounds, particularly those from underrepresented communities in the social impact investment sector. The company maintains a fully accessible office with step-free access and is committed to providing reasonable adjustments and support for all employees.

About this Role

This is a pivotal and varied role at the heart of Better Society Capital’s Investment Partnerships & Advisory team. The team provides essential support and tools to investors to help them allocate more money to tackling social issues. As an Investment Partnerships & Advisory Officer, you will be the dependable engine room for investor relations and regulated advisory work, maintaining sharp communications, watertight compliance records, and consistent investor engagement. The role is suited for someone who is exceptionally organised, a confident writer, and comfortable working in close proximity to FCA-regulated activity. As Better Society Capital implements its 2026 strategy and works to mobilise billions of additional investor capital, this Officer will help ensure that investor communications, compliance records, and engagement operate to a consistently high standard. The position reports to the Investment Partnerships and Advisory Director and requires strong attention to detail, excellent organisational skills, and the ability to manage multiple recurring deadlines simultaneously.

Responsibilities

• Administer regulatory procedures such as financial promotions and partner due diligence
• Provide compliance monitoring support
• Draft and distribute regular investor and advisory newsletters
• Support the creation of thought leadership pieces and investor FAQs
• Maintain and update the CRM system (Salesforce)
• Monitor news and regulatory developments for engagement triggers and maintain engagement plans
• Support the production of high-quality financial reporting and investor communication materials, including presentations and case studies
• Manage responses to due diligence and other ad hoc investor requests
• Create investor briefing notes, summarise meetings, and ensure follow-up actions are completed
• Oversee the team’s events calendar and attendance, including sourcing relevant events
• Secure and prepare for speaking opportunities
• Plan and facilitate the smooth running of Better Society Capital-hosted investor-facing events
• Coordinate and engage with the steering committee for the Future Impact Finance (FIF) network
• Onboard new network members and maintain membership records and mailing lists
• Provide logistical support for FIF network and Investment Partnerships & Advisory events
• Manage Better Society Capital’s strategic support relationships and act as a liaison point across the organisation
• Provide general team administration and keep shared sites and records up to date
• Help oversee the progression of data and AI projects for the team
• Participate in at least one ‘Better Society Capital Citizenship’ activity

Requirements

• Some experience in investor relations support, or in compliance/regulatory administration within or for an FCA-authorised firm
• Strong organisation and attention to detail, with the ability to manage multiple recurring deadlines and keep accurate records
• Confident written communication, including the ability to turn raw input into clear case studies and briefing materials
• Sound judgement when handling regulated, sensitive, or confidential information
• Comfortable working with a CRM (Salesforce preferred) and with AI tools (Claude)
• Highly organised and detail-oriented, with a methodical approach to recurring processes
• Clear and confident communicator, able to adapt tone for investor and stakeholder audiences
• Discreet and reliable, comfortable owning compliance-sensitive work with limited supervision
• Proactive and collaborative, with the initiative to spot gaps and follow up without being asked
• Alignment with Better Society Capital core values: doing hard things that matter, bridging worlds, and growing with purpose
• Existing right to work in the UK for the duration of employment
• Desirable: Exposure to an investment company or vehicle (regulatory announcements, investor reporting, or due diligence responses)
• Desirable: Events management experience
• Desirable: Prior knowledge or interest in social enterprise, charity, or impact-related work

Benefits

• Permanent full-time employment contract
• Hybrid working arrangement with 40-60% office-based time and remainder from home (flexible based on discussion)
• Fully accessible office with step-free access in the Old Street area of London
• Reasonable adjustments and accommodations available including assistive technologies and flexible working arrangements
• Inclusive workplace environment committed to equality, diversity, and equity
• Opportunity to contribute to social impact and meaningful work addressing social issues
• Support for professional development and growth opportunities
• Access to staff social events and community activities