impact.com is hiring an Associate Customer Success Manager to drive growth and retention for a portfolio of SMB customers. You’ll serve as a dedicated advocate and product expert, helping clients master the platform and scale partnerships across the customer journey.
You’ll manage multiple accounts, provide operations support for Enterprise clients, deliver platform training, and collaborate with internal teams to tailor solutions and resolve issues swiftly.
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Associate Customer Success & Partnerships employer: Impact
At IMPACT, we pride ourselves on being an exceptional employer that empowers our Certified Endless Customers Coaches to thrive in a supportive and collaborative environment. With a focus on personal growth, our coaches benefit from structured training, a strong community, and the freedom to build their own client base while enjoying high earning potential. Our values of proactivity, accountability, and care create a culture where every team member is valued and encouraged to succeed, making this an ideal place for those looking to make a meaningful impact in their careers.