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For Companies At a Glance
- Tasks: Lead client relationships and manage exciting trade show projects from start to finish.
- Company: Join Impact XM, a global leader in experiential marketing and event management.
- Benefits: Enjoy competitive salaries, flexible time off, and comprehensive health benefits.
- Why this job: Shape memorable brand experiences and grow your career in a dynamic environment.
- Qualifications: 3+ years in account management with strong project management and communication skills.
- Other info: Mentor junior team members and thrive in a collaborative, fast-paced culture.
The predicted salary is between 30000 - 50000 £ per year.
At Impact XM, we don’t just plan trade shows and events — we bring them to life. We’re looking for an Account Manager (Trade Shows & Events) who thrives under tight deadlines, loves bold ideas, and enjoys seeing high-impact experiences come to life on the show floor.
As an Account Manager, you’ll lead client relationships, manage projects from start to finish, and help shape memorable brand moments. You’ll also play a key role in growing business opportunities, mentoring junior team members, and collaborating across teams to ensure our clients see us as their trusted partner — not just for today, but for the future.
What You’ll Do
Client Leadership & Strategy
- Serve as the main point of contact for your clients, managing day-to-day communication and delivery.
- Work with internal and external teams to develop and implement marketing programmes and event strategies.
- Manage budgets, timelines, and expectations with accuracy and attention to detail.
- Provide strategic insights and proactive solutions that add value and enhance the client experience.
Project Management
- Oversee the delivery of client trade show programmes — including installation, dismantle, production, shipping, and on-site services.
- Develop detailed project plans, manage vendor relationships, and ensure all elements are aligned.
- Maintain all documentation: work orders, schedules, briefs, and other operational details that keep projects running smoothly.
- Liaise with venues and associations to secure necessary approvals and ensure compliance.
Sales & Growth
- Build strong, long-term relationships with clients across multiple levels.
- Identify opportunities within existing accounts and support new business development.
- Contribute ideas, proposals, and participate in brainstorming sessions to win business.
Financial Oversight
- Monitor and manage client budgets, forecasts, and invoicing.
- Ensure all programme components are accurately reflected in quotes and billing.
- Maintain profitability while delivering exceptional client service.
Team Leadership
- Mentor and support junior team members, sharing knowledge and leading by example.
- Foster a collaborative and positive team culture, even in fast-paced environments.
- Support problem-solving and issue resolution across project teams.
What You Bring
- 3+ years’ experience in account management, preferably in experiential marketing, events, or agency environments.
- Passion for client service and building lasting relationships.
- Strong project management skills — confident managing timelines, budgets, and expectations.
- Excellent communication skills — written, verbal, and visual.
- Solutions-oriented mindset and flexibility to thrive in a fast-paced, entrepreneurial setting.
- Experience working with cross-functional teams, including creative, production, and logistics.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Willingness to travel (~20%) for client meetings, event installs, and business development.
About Impact XM
Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way.
OUR BRAND – What We Believe
Passion is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish.
ABC Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience.
We>Me Collaboration and transparent communication creates our best work.
Trust is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes.
Respect is Given – We understand, acknowledge, and appreciate the perspective and actions of others.
Impact XM Benefits – US
Impact XM offers a comprehensive benefit package including: Medical, Dental, Vision, Life, LTD,401(k), Flexible Time Off and Holiday pay as well as competitive salaries and the opportunity for growth within our exciting industry!
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Account Manager employer: Impact XM
Contact Detail:
Impact XM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or team members, let your passion for account management shine through. Share your ideas and experiences that relate to their work — it’ll help you stand out as a candidate who truly gets it.
✨Tip Number 3
Prepare for interviews by researching the company’s recent projects and successes. Bring up specific examples during your chat to show you’re genuinely interested in what they do. This will demonstrate that you’re not just looking for any job, but you want to be part of their team.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to manage client relationships and create memorable experiences.
Tailor Your Experience: Make sure to highlight your relevant experience in account management and project delivery. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your skills and achievements. Use bullet points if it helps make your case stronger!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Impact XM
✨Know Your Client
Before the interview, research Impact XM and their approach to trade shows and events. Understand their values and recent projects. This will help you demonstrate your passion for client service and how you can contribute to their mission.
✨Showcase Your Project Management Skills
Prepare specific examples of past projects where you successfully managed budgets, timelines, and client expectations. Highlight your attention to detail and how you ensured smooth delivery, as this is crucial for the Account Manager role.
✨Demonstrate Your Solutions-Oriented Mindset
Think of challenges you've faced in previous roles and how you overcame them. Be ready to discuss these scenarios during the interview, showcasing your flexibility and problem-solving skills in fast-paced environments.
✨Engage with Team Leadership Examples
Since mentoring junior team members is part of the job, come prepared with examples of how you've supported or led teams in the past. Discuss how you foster collaboration and a positive culture, which aligns with Impact XM's values.