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- Tasks: Support the sales team with admin tasks and ensure customer satisfaction.
- Company: Impact Services Ltd., a leader in tailored soft service solutions.
- Benefits: Part-time hours, flexible work environment, and valuable experience.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and develop your skills in a fast-paced setting.
- Qualifications: Strong interpersonal and communication skills; customer service experience preferred.
The predicted salary is between 12 - 15 £ per hour.
Impact Services Ltd. delivers a wide range of soft service solutions to businesses across the UK, focusing on the Corporate, Manufacturing, Logistics, and Retail sectors. By collaborating closely with clients, we develop tailored, high-quality solutions that meet their unique needs, often combining services to maximise efficiency. Our offerings include Security Services, CCTV & Electrical Services, Key Holding, and Commercial Cleaning Services. Backed by over 80 years of collective industry expertise, our management team ensures excellence in every aspect of our services.
Role Description
This is a part-time on-site role for a Sales Support Professional located in St Helens. The primary responsibilities include assisting the sales team with administrative tasks, maintaining accurate records, coordinating with clients to ensure customer satisfaction, and resolving inquiries effectively. Additional duties include liaising with departments to support sales operations and reporting, and maintaining a high level of customer service.
Qualifications
- Strong Interpersonal Skills with the ability to build and maintain effective relationships.
- Proficiency in Customer Service, with a focus on delivering exceptional Customer Support and ensuring Customer Satisfaction.
- Excellent Communication skills, both written and verbal, to effectively interact with clients and team members.
- Ability to work independently and flexibly in a fast-paced environment.
- Detail-oriented, with solid organisational and time management abilities.
- Proficiency in using standard office software tools; prior experience in a sales environment is a plus.
Sales Support Representative in St Helens employer: Impact Services Ltd
Contact Detail:
Impact Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Representative in St Helens
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend tailoring your answers to highlight how your skills align with their needs, especially in customer service and sales support.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales Support Representative in St Helens
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Support Representative role. Highlight your relevant experience in customer service and any skills that align with the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Highlight Your Interpersonal Skills: In your application, emphasise your ability to build relationships and work well with others. Share examples of how you've successfully collaborated with teams or resolved customer inquiries in the past. We love a team player!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you. We can’t wait to see what you’ve got!
How to prepare for a job interview at Impact Services Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Impact Services Ltd. Understand their services, especially in the Corporate, Manufacturing, Logistics, and Retail sectors. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
As a Sales Support Representative, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully built relationships or resolved customer inquiries. This will demonstrate your ability to connect with clients and support the sales team effectively.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. Be ready to articulate your thoughts clearly, both verbally and in writing. You might be asked to explain how you would handle specific customer service scenarios, so think through your responses in advance.
✨Demonstrate Your Organisational Skills
Since the role requires maintaining accurate records and managing multiple tasks, be prepared to discuss how you stay organised. Share specific tools or methods you use to manage your time and ensure nothing falls through the cracks, which will highlight your detail-oriented nature.