At a Glance
- Tasks: Support the sales team with admin tasks and ensure customer satisfaction.
- Company: Impact Services Ltd., a leader in tailored soft service solutions.
- Benefits: Part-time hours, flexible work environment, and valuable experience.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and develop your skills in a fast-paced setting.
- Qualifications: Strong interpersonal and communication skills; customer service experience preferred.
The predicted salary is between 12 - 15 £ per hour.
Impact Services Ltd. delivers a wide range of soft service solutions to businesses across the UK, focusing on the Corporate, Manufacturing, Logistics, and Retail sectors. By collaborating closely with clients, we develop tailored, high-quality solutions that meet their unique needs, often combining services to maximise efficiency. Our offerings include Security Services, CCTV & Electrical Services, Key Holding, and Commercial Cleaning Services. Backed by over 80 years of collective industry expertise, our management team ensures excellence in every aspect of our services.
Role Description
This is a part-time on-site role for a Sales Support Professional located in St Helens. The primary responsibilities include assisting the sales team with administrative tasks, maintaining accurate records, coordinating with clients to ensure customer satisfaction, and resolving inquiries effectively. Additional duties include liaising with departments to support sales operations and reporting, and maintaining a high level of customer service.
Qualifications
- Strong Interpersonal Skills with the ability to build and maintain effective relationships.
- Proficiency in Customer Service, with a focus on delivering exceptional Customer Support and ensuring Customer Satisfaction.
- Excellent Communication skills, both written and verbal, to effectively interact with clients and team members.
- Ability to work independently and flexibly in a fast-paced environment.
- Detail-oriented, with solid organisational and time management abilities.
- Proficiency in using standard office software tools; prior experience in a sales environment is a plus.
Sales Support Representative in St Helens employer: Impact Security Solutions Limited
Impact Services Ltd. is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where collaboration and innovation thrive. Located in St Helens, our part-time Sales Support Representative role provides the opportunity to engage with diverse clients while enjoying a flexible work environment, competitive benefits, and the chance to be part of a team with over 80 years of industry expertise dedicated to delivering high-quality service solutions.
Contact Details:
Impact Security Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Representative in St Helens
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their approach to customer satisfaction and think of examples from your past experiences that showcase your skills in sales support. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Sales Support Representative in St Helens
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Support Representative role. Highlight your customer service experience and any relevant skills that match what we’re looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your interpersonal skills and how you’ve successfully resolved customer inquiries in the past.
Show Off Your Communication Skills:Since excellent communication is key for this position, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your written communication skills. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Impact Security Solutions Limited
✨Know the Company Inside Out
Before your interview, take some time to research Impact Services Ltd. Understand their services, especially in the Corporate, Manufacturing, Logistics, and Retail sectors. This will not only show your interest but also help you tailor your answers to align with their values and needs.
✨Showcase Your Interpersonal Skills
As a Sales Support Representative, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully built relationships or resolved customer inquiries. This will demonstrate your ability to connect with clients and support the sales team effectively.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. Be ready to articulate your thoughts clearly, both verbally and in writing. You might be asked to explain how you would handle specific customer service scenarios, so think through your responses in advance.
✨Demonstrate Your Organisational Skills
Since the role requires maintaining accurate records and managing multiple tasks, be prepared to discuss how you stay organised. Share specific tools or methods you use to manage your time and ensure nothing falls through the cracks, which will highlight your detail-oriented nature.
