At a Glance
- Tasks: Support the sales team with admin tasks and ensure customer satisfaction.
- Company: Impact Services Ltd., a leader in tailored soft service solutions.
- Benefits: Flexible part-time hours, gain valuable experience, and develop your skills.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong interpersonal skills and a knack for customer support.
The predicted salary is between 12 - 15 £ per hour.
Impact Services Ltd. delivers a wide range of soft service solutions to businesses across the UK, focusing on the Corporate, Manufacturing, Logistics, and Retail sectors. By collaborating closely with clients, we develop tailored, high-quality solutions that meet their unique needs, often combining services to maximise efficiency. Our offerings include Security Services, CCTV & Electrical Services, Key Holding, and Commercial Cleaning Services. Backed by over 80 years of collective industry expertise, our management team ensures excellence in every aspect of our services.
Role Description
This is a part-time on-site role for a Sales Support Professional located in St Helens. The primary responsibilities include:
- Assisting the sales team with administrative tasks
- Maintaining accurate records
- Coordinating with clients to ensure customer satisfaction
- Resolving inquiries effectively
- Liaising with departments to support sales operations and reporting
- Maintaining a high level of customer service
Qualifications
- Strong Interpersonal Skills with the ability to build and maintain effective relationships
- Proficiency in Customer Service, with a focus on delivering exceptional Customer Support and ensuring Customer Satisfaction
- Excellent Communication skills, both written and verbal, to effectively interact with clients and team members
- Ability to work independently and flexibly in a fast-paced environment
- Detail-oriented, with solid organisational and time management abilities
- Proficiency in using standard office software tools; prior experience in a sales environment is a plus
Part-Time Sales Support Specialist — On-Site in St Helens employer: Impact Security Solutions Limited
Impact Services Ltd. is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where collaboration and innovation thrive. Located in St Helens, our part-time Sales Support Specialist role provides the opportunity to engage directly with clients and contribute to tailored service solutions, all while enjoying a flexible work environment and the chance to be part of a team with over 80 years of industry expertise.
Contact Details:
Impact Security Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Support Specialist — On-Site in St Helens
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a role like the Sales Support Specialist at Impact Services Ltd. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its services, especially their focus on customer satisfaction. Think about how your skills can contribute to their mission. We want you to shine when you get that chance to impress!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism. Plus, it’s a great way to reiterate your interest in the Sales Support position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Part-Time Sales Support Specialist — On-Site in St Helens
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Sales Support Specialist. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to showcase your personality – we love a bit of flair!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in directly from our site!
How to prepare for a job interview at Impact Security Solutions Limited
✨Know the Company Inside Out
Before your interview, take some time to research Impact Services Ltd. Understand their services, especially in the Corporate, Manufacturing, Logistics, and Retail sectors. This will not only show your interest but also help you tailor your answers to align with their values and needs.
✨Showcase Your Interpersonal Skills
Since the role requires strong interpersonal skills, think of examples from your past experiences where you've successfully built relationships or resolved conflicts. Be ready to discuss how you can contribute to maintaining effective communication within the sales team and with clients.
✨Demonstrate Customer Service Excellence
Prepare to share specific instances where you delivered exceptional customer service. Highlight your ability to handle inquiries effectively and ensure customer satisfaction, as this is crucial for the Sales Support Specialist role.
✨Be Organised and Detail-Oriented
Given the administrative nature of the job, come prepared to discuss how you manage your time and stay organised. You might want to mention any tools or methods you use to keep track of tasks and maintain accuracy in your work.
