At a Glance
- Tasks: Lead and develop phone-based customer service and sales teams to achieve targets.
- Company: Impact Recruitment, a supportive company focused on team growth.
- Benefits: Competitive salary, quarterly bonuses, 25 days holiday, and birthday off.
- Other info: Join a vibrant environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by coaching and leading dynamic teams.
- Qualifications: Experience in team leadership within customer service or sales.
The predicted salary is between 28000 - 34000 € per year.
Impact Recruitment is looking for a Team Leader in Northampton to manage and develop phone-based customer service and sales teams. This role offers a competitive salary ranging from £28,000 to £34,000 per annum and includes a quarterly bonus scheme.
The ideal candidate will possess team leadership experience in customer service or sales, excellent communication skills, and a coaching mindset.
Employees enjoy 25 days holiday plus bank holidays, with additional benefits such as a day off for birthdays and a supportive environment to grow and lead teams.
Team Lead - Customer Service & Sales Coaching in Northampton employer: Impact Recruitment
Impact Recruitment is an exceptional employer, offering a vibrant work culture in Northampton where team leaders can thrive. With competitive salaries, generous holiday allowances, and unique perks like a day off for birthdays, we prioritise employee well-being and development, ensuring that our leaders have the support they need to inspire and grow their teams effectively.
StudySmarter Expert Advice🤫
We think this is how you could land Team Lead - Customer Service & Sales Coaching in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service and sales sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Team Lead role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and coaching. We suggest role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your coaching mindset! During interviews, share specific examples of how you've developed teams in the past. We want to hear about your successes and how you’ve motivated others to achieve their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace Team Lead - Customer Service & Sales Coaching in Northampton
Some tips for your application 🫡
Show Off Your Leadership Skills:When you're writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated and developed others in customer service or sales roles. Share specific examples that showcase your coaching mindset!
Tailor Your Application:Don't just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we're looking for and can connect their skills to our needs.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences – we want to get to know you quickly!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed! It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Impact Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of customer service and sales coaching. Brush up on your leadership experience and be ready to share specific examples of how you've successfully managed teams in the past.
✨Show Off Your Coaching Skills
Since this role requires a coaching mindset, prepare to discuss your approach to developing team members. Think of a time when you helped someone improve their performance and be ready to explain the strategies you used.
✨Communicate Clearly
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with your delivery.
✨Emphasise Team Development
Highlight your passion for team growth during the interview. Discuss how you create a supportive environment for your team and any initiatives you've implemented to boost morale and performance. This will show that you're not just a leader, but a mentor too.
