Impact Recruitment is seeking a Customer Experience Coordinator for a permanent position in Northampton. You will handle Italian-speaking B2B customers, drive the sales cycle from lead to order, and provide quotes while delivering high‑quality support.
The ideal candidate has 2+ years in CX or sales, is fluent in English and Italian, and will use CRM tools such as Hubspot or Zendesk. Hybrid working with Fridays from home and a salary £28k–£30k plus bonus.
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Italian-Speaking Tech CX Coordinator — Remote Fridays in Northampton employer: Impact Recruitment
Join a leading technical testing and consultancy organisation in Kettering, where you will thrive in a supportive work culture that prioritises employee development and continuous improvement. With a focus on leadership and innovation, this role offers a unique opportunity to shape the future of the Chemistry department while enjoying competitive benefits such as generous annual leave, life assurance, and a group personal pension scheme. Embrace the chance to make a meaningful impact in a dynamic environment that values both technical expertise and commercial growth.