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- Tasks: Handle customer orders and inquiries via calls and emails.
- Company: Impact Recruitment, a supportive team in Northampton.
- Benefits: Decent benefits package and flexible rotating shifts.
- Other info: Temporary position with opportunities for growth.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Previous customer service experience or a positive attitude with basic admin skills.
The predicted salary is between 24000 - 30000 £ per year.
Impact Recruitment is seeking a Customer Service Coordinator in Northampton to handle customer orders and inquiries. The role includes answering calls and emails, matching invoices, and maintaining records, requiring strong administrative skills and communication abilities.
This is a temporary position with rotating shifts from Monday to Friday, offering a supportive team environment and a decent benefits package.
The ideal candidate will have previous customer-service experience or a positive attitude with basic admin skills.
Customer Service Coordinator: UK Orders & Admin in Northampton employer: Impact Recruitment
Contact Detail:
Impact Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator: UK Orders & Admin in Northampton
✨Tip Number 1
Make sure to brush up on your customer service skills before the interview. We all know that a friendly attitude goes a long way, so think of examples where you've gone above and beyond for a customer.
✨Tip Number 2
Practice your communication skills! Since this role involves answering calls and emails, we suggest doing some mock interviews with friends or family to get comfortable talking about your experiences.
✨Tip Number 3
Familiarise yourself with basic admin tasks like matching invoices and maintaining records. We recommend creating a quick checklist of these tasks to show your potential employer that you’re organised and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Service Coordinator: UK Orders & Admin in Northampton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience you have. We want to see how you've handled inquiries and orders in the past, so share specific examples that showcase your skills!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications.
Tailor Your Application: Take a moment to customise your application for this role. Mention how your skills align with the responsibilities listed in the job description, like handling calls and emails or maintaining records.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Impact Recruitment
✨Know the Role Inside Out
Before your interview, make sure you understand the specifics of the Customer Service Coordinator role. Familiarise yourself with the tasks like handling customer orders, answering inquiries, and matching invoices. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires strong communication abilities, practice articulating your thoughts clearly. Think of examples from your previous experience where you successfully handled customer inquiries or resolved issues. This will showcase your ability to communicate effectively, which is crucial for the job.
✨Highlight Your Admin Skills
The job involves maintaining records and handling administrative tasks, so be ready to discuss your organisational skills. Bring up any relevant experience you have with admin duties, such as managing databases or keeping track of invoices. This will reassure them that you can handle the paperwork side of things.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare some thoughtful questions about the team environment and the support they offer. This shows that you’re not just interested in the job, but also in how you can fit into their culture and contribute positively to the team.