At a Glance
- Tasks: Handle customer enquiries and solve problems efficiently.
- Company: Join a dynamic team in Wellingborough with growth potential.
- Benefits: Earn £12.85 per hour, with pay increase after 12 weeks.
- Other info: Long-term temporary role with potential for permanent positions.
- Why this job: Kickstart your career in customer service with immediate start opportunities.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Customer Service Administrator
Wellingborough
Long term ongoing temporary
Full-time hours
£12.85 per hour (will increase after 12 weeks)
Are you an organised individual able to prioritise a heavy workload? Are you technically minded and able to solve problems? Are you an efficient administrator who pays great attention to detail? If this sounds like you and you're available immediately we'd like to hear from you ASAP.
Our Client is seeking a Customer Service Administrator to join their organisation on an ongoing temporary basis. The ideal candidate will have previous commercial, office-based customer service experience with a confident & professional telephone manner. You must be available to interview and start immediately. This is a long-term temporary role and there will be the opportunities to apply for permanent roles in the future.
Key responsibilities & duties of the Customer Service Administrator include:
- Dealing with enquiries from customers over the telephone and via email.
- Logging issues and problem solving.
- Following procedures and processes to resolve customer issues.
- Administrative tasks, including updating systems and sending emails.
Skills and Experience required for the Customer Service Administrator include:
- A confident communicator with an excellent telephone manner.
- Efficient administration skills and good attention to detail.
- Ability to use own initiative with a can-do attitude.
- Ability to remain calm under pressure.
- IT Literate including Outlook, Excel, Word.
- Flexibility, as overtime and weekends are occasionally required.
Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful.
Impact Recruitment is an employment agency working on behalf of our client. All responses will be managed in accordance with GDPR.
Customer Service Administrator - Immediate Start (Temp) in Wellingborough employer: Impact Recruitment Services
Join a dynamic team as a Customer Service Administrator in Wellingborough, where your organisational skills and attention to detail will be valued. Our client offers a supportive work culture with opportunities for growth, including the potential for permanent positions after 12 weeks. Enjoy competitive pay and the chance to make a meaningful impact in a role that prioritises customer satisfaction and problem-solving.
Contact Details:
Impact Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator - Immediate Start (Temp) in Wellingborough
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your previous experience and how it relates to the Customer Service Administrator role.
✨Tip Number 3
Dress appropriately for the interview, even if it's a temporary position. First impressions matter, and looking professional can set the right tone for the conversation.
✨Tip Number 4
After the interview, don’t forget to send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator - Immediate Start (Temp) in Wellingborough
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your ability to manage a heavy workload. We want to see how you prioritise tasks and keep everything in order, so share specific examples from your past experiences!
Demonstrate Your Problem-Solving Skills:Since the role involves dealing with customer enquiries and resolving issues, let us know about times when you've successfully solved problems. We love a can-do attitude, so don't hold back!
Be Professional and Confident:Your telephone manner is key! When writing your application, use a professional tone and showcase your communication skills. We want to feel your confidence through your words.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get you in the running for this exciting opportunity!
How to prepare for a job interview at Impact Recruitment Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator. Familiarise yourself with common customer service scenarios and how to handle them. This will show that you're not just interested in the job, but that you’re prepared for it.
✨Show Off Your Communication Skills
Since this role requires a confident telephone manner, practice your communication skills. You could even do a mock interview with a friend or family member. Focus on being clear, concise, and friendly – it’s all about making a great first impression!
✨Demonstrate Problem-Solving Abilities
Think of examples from your past experiences where you successfully resolved customer issues. Be ready to share these during the interview. This will highlight your ability to think on your feet and tackle challenges head-on.
✨Be Organised and Detail-Oriented
Prepare a list of questions to ask the interviewer about the role and the company. This shows that you’re organised and genuinely interested. Also, be ready to discuss how you manage your workload and ensure attention to detail in your tasks.
