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- Tasks: Lead warehouse operations, ensuring efficiency and high customer satisfaction.
- Company: Join a fast-growing business in Northampton focused on continuous improvement.
- Benefits: Enjoy a competitive salary and opportunities for career development.
- Why this job: Be part of a dynamic team where every day brings new challenges and growth.
- Qualifications: Experience in warehouse management and strong leadership skills required.
- Other info: Monday to Friday hours with a focus on health and safety.
Here at Impact Recruitment, we are working closely with a company based in Northampton to hire a Warehouse Manager.
Salary: £42 - 45k
Hours: Monday to Friday 8:00am - 5:00pm
Location: Northampton
Job Summary: As the Warehouse Manager, you will be responsible for overseeing the operations of the Central Distribution Centre, ensuring the smooth flow of Goods In, Goods Out, and managing both warehouse and office-based staff. This requires a leader who can maintain efficiency, meet KPIs and SLAs, and uphold high customer satisfaction standards.
Key Responsibilities:
- Ensure warehouse processes are followed, and goods are accurately processed within required timeframes.
- Monitor KPIs and SLAs, identifying and addressing productivity issues while offering coaching and training.
- Support supervisors in planning delivery schedules to maximize storage and resource availability.
- Oversee daily task allocation and delegation to improve warehouse efficiency.
- Implement quality control processes to quickly identify and correct errors.
- Recruit and train new team members while supporting the ongoing coaching and upskilling of supervisors.
- Report KPI performance to the Operations Director and assist in continuous improvement initiatives.
- Ensure all Health & Safety procedures are adhered to, addressing concerns and implementing corrective actions.
- Oversee stock checks, process adherence, and warehouse cleanliness.
- Manage overall people-related responsibilities, including performance management, absence tracking, and recruitment.
- Handle customer and branch escalations, ensuring the CDC remains a central support hub for external customers.
About You:
- Previous experience managing a warehouse team.
- Strong understanding of warehouse processes and systems.
- A positive and flexible attitude to adapt to a fast-paced environment.
- Excellent organisational skills and attention to detail.
- A proven track record in customer service and communication.
- Strong coaching skills to mentor supervisors and team members.
- The ability to analyse data and report on performance metrics.
- Strong time management and prioritisation skills.
What Is On Offer: This is an exciting opportunity to join a fast-growing business where no two days are the same. As part of a company that values continuous improvement and career development, you'll have the opportunity to grow alongside the business while playing a key role in shaping warehouse operations.
If you are interested in this role then please apply with an up to date CV and we will be in contact. If you have not heard from us within 72 hours please assume your application has been unsuccessful.
Warehouse Manager employer: Impact Recruitment Services
Contact Detail:
Impact Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Manager
✨Tip Number 1
Network with professionals in the logistics and warehouse management field. Attend local industry events or join relevant online forums to connect with others who may have insights or even job leads for the Warehouse Manager position.
✨Tip Number 2
Research the company thoroughly before your interview. Understand their operations, values, and any recent news about them. This will help you tailor your conversation and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Be ready to discuss how you've improved processes or handled challenges in previous roles.
✨Tip Number 4
Familiarise yourself with key performance indicators (KPIs) and service level agreements (SLAs) relevant to warehouse management. Being able to speak knowledgeably about these metrics during your interview will set you apart as a strong candidate.
We think you need these skills to ace Warehouse Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse management. Focus on your leadership skills, understanding of warehouse processes, and any achievements related to KPIs and SLAs.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Use examples from your past experience to demonstrate how you meet their requirements, especially in coaching and performance management.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to analyse data. These are crucial for the Warehouse Manager role and should be clearly articulated.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at Impact Recruitment Services
✨Know Your Warehouse Processes
Familiarise yourself with the key warehouse processes and systems relevant to the role. Be prepared to discuss how you have successfully managed these processes in your previous roles, as this will demonstrate your expertise and understanding of the position.
✨Showcase Your Leadership Skills
As a Warehouse Manager, you'll need to lead a team effectively. Prepare examples of how you've coached and mentored staff in the past, and be ready to discuss your approach to performance management and team development.
✨Emphasise Your Problem-Solving Abilities
Be ready to share specific instances where you've identified productivity issues and implemented solutions. Highlight your analytical skills and how you've used data to improve warehouse operations and meet KPIs.
✨Demonstrate Your Customer Service Focus
Since customer satisfaction is crucial, prepare to discuss how you've handled customer escalations and maintained high service standards. Show that you understand the importance of being a central support hub for external customers.
