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For Companies At a Glance
- Tasks: Manage client accounts, renewals, and new business in a hands-on role.
- Company: Established independent commercial insurance broker with a strong reputation.
- Benefits: ÂŁ40,000 salary, hybrid working, and a supportive team environment.
- Other info: Opportunity for progression without losing work-life balance.
- Why this job: Step into a senior role where your experience and judgement truly matter.
- Qualifications: 5+ years in commercial insurance and strong communication skills.
The predicted salary is between 40000 - 40000 ÂŁ per year.
Step Into a Role With Real Influence
Location: Corby
Salary: 40,000 + Hybrid Working (3 days office / 2 from home)
Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business - but you're starting to feel like you've outgrown your current setup - this could be the move that actually makes sense. This is a chance to step into a Senior Account Handler role where your experience genuinely matters, your judgement is trusted, and your voice helps shape how the team runs day-to-day.
Why this role is different
This is a well‑established independent commercial insurance broker with a strong reputation built on service, relationships, and doing things properly over many years. You’ll be joining a close‑knit, supportive team that handles a strong portfolio of SME commercial clients - particularly property owners’ insurance - alongside more complex commercial cases.
This is a business that values people who:
- Take ownership without being micromanaged
- Know how to keep clients loyal through service, not scripts
- Can quietly lead by example in a busy office
- Want progression without losing their work‑life balance
The role at a glance
You’ll take ownership of a well‑established commercial book, managing the full lifecycle of client accounts:
- Handling new business enquiries from existing and new clients
- Managing renewals and MTAs end‑to‑end
- Keeping control of deadlines, diaries, and service levels
- Supporting colleagues by delegating and balancing workload across the team
- Acting as a senior point of contact when Directors are unavailable
- Supporting more complex or high‑value cases when needed
This is very much a hands‑on, client‑facing role where your ability to manage relationships over the phone is key.
What you’ll need to bring
- Minimum 5 years' experience in commercial insurance
- Confident managing renewals, MTAs, and new business independently
- Comfortable using Acturis
- Strong communication skills with a natural phone‑first approach
- Organised, reliable, and able to juggle priorities without dropping standards
What would set you apart
- 10+ years' commercial insurance experience
- CII qualifications (or working towards)
- Previous mentoring, supervisory, or team lead experience
- Experience handling more complex or higher‑value commercial risks
What’s in it for you
- 40,000 salary
- Hybrid working model (3 days office / 2 from home)
- A genuinely supportive, down‑to‑earth team environment
- Real autonomy in how you manage your portfolio
- The opportunity to step into a more senior, trusted role without corporate red tape
- Exposure to larger, more complex commercial cases
The kind of person who thrives here
You’ll enjoy this if you’re:
- Confident but not corporate
- Experienced but still hungry for progression
- Someone who enjoys building relationships, not just processing policies
- Comfortable taking responsibility and being relied upon
Interview process
- Stage 1: Informal face‑to‑face meeting with the leadership team
- Stage 2: Formal face‑to‑face interview
If you’re an experienced commercial handler ready for a step up in responsibility—and want to do it in a stable, supportive independent broker—this is one worth having a conversation about.
Senior Account Handler - Commercial Insurance employer: Impact Recruitment Services
Contact Detail:
Impact Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Handler - Commercial Insurance
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to commercial insurance. Think about how you can showcase your experience with renewals and MTAs, and be ready to discuss how you've built client relationships in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got a range of roles that could be perfect for you, and applying directly helps us see your application faster. Plus, it’s a great way to show your interest in joining our supportive team.
We think you need these skills to ace Senior Account Handler - Commercial Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commercial insurance experience, especially managing renewals and MTAs, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've taken ownership in previous roles and how you’ve built strong client relationships—this is your chance to shine!
Showcase Your Communication Skills: Since this role is client-facing, it’s crucial to demonstrate your strong communication skills. Whether it’s in your CV or cover letter, make sure to convey your phone-first approach and how you manage relationships effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Impact Recruitment Services
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge, especially around renewals and MTAs. Familiarise yourself with the specific types of clients the company handles, like property owners’ insurance, so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Since this role involves taking ownership and potentially mentoring others, be ready to share examples of how you've led by example in previous roles. Think of situations where you've supported colleagues or managed complex cases, as this will demonstrate your capability to thrive in a senior position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics and how they handle client relationships. This shows you're genuinely interested in the role and helps you assess if the company culture is the right fit for you.
✨Practice Your Communication
Since the role is client-facing and requires strong phone skills, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experience and handling potential questions.