At a Glance
- Tasks: You'll process orders, handle enquiries, and support the sales team daily.
- Company: Join a leading company in building solutions, known for innovative, sustainable products.
- Benefits: Enjoy a Monday-Friday schedule, supportive team culture, and opportunities for growth.
- Why this job: Perfect for those seeking a friendly office environment and a chance to make an impact.
- Qualifications: No technical background needed; just bring your positive attitude and customer service experience.
- Other info: This role is ideal for high school and college students looking to kickstart their careers.
The predicted salary is between 20000 - 30000 £ per year.
Are you confident, outgoing, and known for delivering fantastic customer service? Looking to swap weekend shifts or retail hours for a Monday-Friday office role where you'll be valued, supported, and part of a friendly, collaborative team? This could be the step you've been waiting for.
We're working with a well-established, innovative company in the building solutions sector, known for developing smart, sustainable products that support energy-efficient construction across the UK and Europe. With strong growth and a great team culture, they're now looking for a Sales Co-ordinator to join their Northampton-based office.
This is a brilliant opportunity for someone with experience in customer service, retail, or hospitality who's ready to build their career in an office environment - no technical background required, just a positive attitude and a passion for helping people.
What You'll Be Doing:
- Processing customer orders and keeping clients updated every step of the way
- Handling enquiries via phone, email and web, offering clear, friendly support
- Supporting the sales team with day-to-day admin and customer communication
- Making outbound service calls to ensure ongoing customer satisfaction
- Processing returns and credits in line with procedures
- Following internal processes (SOPs) and contributing to improvements over time
Sales Co-Ordinator employer: Impact Recruitment Services
Contact Detail:
Impact Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Co-Ordinator
✨Tip Number 1
Familiarise yourself with the building solutions sector. Understanding the products and services offered by the company will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer enquiries or resolved issues in previous roles. This will highlight your ability to provide excellent support, which is crucial for a Sales Co-Ordinator.
✨Tip Number 3
Network with current employees or professionals in the industry through platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, giving you an edge in your application.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks effectively. As a Sales Co-Ordinator, you'll need to juggle various responsibilities, so demonstrating your ability to prioritise and stay organised will be key.
We think you need these skills to ace Sales Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, retail, or hospitality. Emphasise skills that align with the role, such as communication, organisation, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Co-ordinator position. Mention why you are interested in the company and how your background makes you a great fit for their team.
Highlight Soft Skills: Since the role requires a positive attitude and strong customer service skills, be sure to include examples of how you've successfully handled customer interactions in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Impact Recruitment Services
✨Show Your Customer Service Skills
Since the role requires delivering fantastic customer service, be prepared to share specific examples from your past experiences in retail or hospitality. Highlight how you handled difficult situations and ensured customer satisfaction.
✨Demonstrate Team Spirit
This company values a friendly, collaborative team culture. During the interview, express your enthusiasm for teamwork and provide examples of how you've successfully worked with others to achieve common goals.
✨Be Ready for Role-Specific Questions
Expect questions related to processing orders and handling enquiries. Familiarise yourself with common sales processes and think about how you would approach these tasks to show your understanding of the role.
✨Exude Positivity and Passion
A positive attitude is crucial for this position. Make sure to convey your enthusiasm for helping people and your eagerness to contribute to the company's mission of supporting energy-efficient construction.