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- Tasks: Assist customers with technical enquiries and source parts for machinery.
- Company: Join a supportive team in a well-established company.
- Benefits: Competitive salary, bonuses, medical insurance, and 25 days holiday.
- Why this job: Make a real difference by helping clients keep their machinery running smoothly.
- Qualifications: Experience in customer service or sales with a strong technical mindset.
- Other info: Enjoy a friendly work environment with excellent training and career growth.
The predicted salary is between 27000 - 30000 £ per year.
Looking for a role where your technical mindset, customer focus and problem-solving skills can shine? As a Technical Sales Advisor, you'll be at the centre of the customer journey for clients in agricultural, construction and heavy plant machinery sectors. You'll handle enquiries, identify and source parts, prepare quotes and keep essential machinery moving.
If you thrive on helping people, staying well organised and building product knowledge, this role will be ideal for you. You'll join a supportive, well-established team and effort & initiative will be recognised and rewarded with strong on-target earnings.
Key responsibilities for the Technical Sales Advisor:- Handle incoming customer enquiries via phone and email
- Identify parts requirements for plant, construction and heavy machinery customers
- Source parts from suppliers and conduct online research
- Prepare accurate quotes and follow up on enquiries
- Process customer orders efficiently and accurately
- Build strong relationships with colleagues, customers, suppliers, and key accounts
- Provide first-rate product support and take ownership of technical enquiries
- Continually develop product and industry knowledge
- Previous experience within customer service, sales, automotive/plant parts, or similar technical environments
- Strong technical mindset - whether from hands-on work, previous roles or relevant study
- Confident and professional telephone manner
- Comfortable working in a commercial, client-focused role
- Good IT proficiency (Word, Excel and any internal CRM systems)
Further details:
- Full-time hours: Monday to Friday, 8am-5pm (no weekends)
- Fully office-based - Northampton, NN32
- 25 days holiday plus bank holidays, rising with service
- Monthly & annual bonus scheme - Year 1 OTE circa £36,000
- Medi-Cash medical insurance
- Long service awards
- Additional benefits planned over next 12 months
- Supportive, friendly team and excellent product training
Please note, due to the high volumes of applications we receive daily, only shortlisted candidates will be contacted within 72 hours. Thank you. All responses will be managed in accordance with GDPR.
Technical Sales Advisor in Northampton) employer: Impact Recruitment Services
Contact Detail:
Impact Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Advisor in Northampton)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your technical mindset and customer service experience make you the perfect fit for the Technical Sales Advisor role. Keep it concise and engaging!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Technical Sales Advisor in Northampton)
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight any technical experience you have, especially if it's related to parts or machinery. We want to see how your background can help us support our customers effectively!
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to tailor your application to the Technical Sales Advisor role. Mention specific skills from the job description that match your experience – it’ll make you stand out!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Impact Recruitment Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to agricultural, construction, and heavy plant machinery. Familiarise yourself with common parts and their functions, as well as any recent developments in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Customer Service Skills
Since this role is all about customer interaction, think of examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Practising these scenarios can help you articulate your problem-solving skills during the interview.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and product training. This shows that you're engaged and eager to learn more about how you can contribute to the team.
✨Showcase Your Organisational Skills
As a Technical Sales Advisor, staying organised is key. Be ready to discuss how you manage your time and prioritise tasks, especially when handling multiple customer enquiries. Sharing specific examples will demonstrate your ability to thrive in a busy environment.