At a Glance
- Tasks: Help customers find the right vehicle parts and process their orders.
- Company: Join a growing independent automotive business with a strong customer focus.
- Benefits: Earn £30,000 plus bonuses, with a Monday to Friday schedule.
- Other info: Enjoy a varied role with genuine responsibility and career development opportunities.
- Why this job: Make a real impact by building relationships and solving customer problems.
- Qualifications: Experience in customer service or automotive sales is preferred.
Are you an experienced Parts Advisor who knows your way around vehicle parts and enjoys dealing with customers? Want to join a growing independent automotive business where you can make a real impact? This could be the opportunity for you.
Following a record-breaking year and continued growth, an established automotive parts business is expanding its team and looking for a confident, proactive Parts Advisor to join its Northampton operation. You'll be dealing with a loyal customer base across the UK, helping customers identify the right parts, processing orders and building relationships that keep them coming back.
What you'll be doing:
- Handling incoming calls, emails and customer enquiries
- Advising customers on the right parts and products
- Processing orders accurately and efficiently
- Building strong relationships with existing customers
- Re-engaging lapsed customers and identifying opportunities
- Coordinating orders, deliveries and fulfilment
- Supporting occasional trade counter activity
- Working with customers across a national network
What we're looking for:
- Previous experience in a Parts Advisor, automotive sales or customer service role
- Good knowledge of vehicle parts
- Excellent communication skills and a confident telephone manner
- Strong organisation and attention to detail
- A proactive, customer-focused approach
- The ability to work in a fast-paced environment
- Experience within the truck and trailer sector would be highly advantageous, but isn't essential for the right candidate.
What's on offer?
- £30,000 salary
- Quarterly bonus scheme
- End-of-year bonus
- Monday-Friday, 8:30am-5:30pm
- 1 in 4 Saturdays, 8:00am-12:00pm
- Join a growing business following a record year
- Opportunity to develop your career within the automotive aftermarket
- A varied role where you'll have genuine responsibility and customer contact
Why this role?
This isn't simply an order-processing position. You'll be a key point of contact for customers, using your product knowledge and communication skills to solve problems, win repeat business and build long-term relationships. If you're someone who enjoys the automotive industry, likes dealing with people and wants to be part of a business that's going places, we'd love to hear from you. Apply today to find out more.
Parts Advisor in Northampton employer: Impact Recruitment Services
Impact Recruitment Services is an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. With competitive pay rates, fully paid training, and additional benefits like a pension scheme and extra holiday for your birthday, this role in Corby provides a stable and rewarding opportunity for those looking to advance their careers in a clean and modern environment.
Contact Details:
Impact Recruitment Services Recruitment Team
