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- Tasks: Manage customer accounts, deliver exceptional service, and identify growth opportunities.
- Company: Dynamic company in Northampton with a focus on B2B product sales.
- Benefits: Competitive salary of £40,000 plus bonuses and profit sharing.
- Other info: 100% office-based role with a supportive team environment.
- Why this job: Join a growing business and develop your career while nurturing client relationships.
- Qualifications: Experience in account management or B2B sales and strong communication skills.
The predicted salary is between 24000 - 40000 £ per year.
We are looking for an Internal Account Manager with a solid background in B2B product sales and a passion for delivering exceptional service. This role is ideal for someone with previous commercial sales experience and the ability to manage and develop their own portfolio of customers. You will need to be a strong communicator who can build rapport, understand client needs, and identify opportunities to grow revenue within each account. If you enjoy nurturing relationships, converting enquiries into sales, and working proactively to support customers, this role offers a great opportunity to further develop your career with a growing business.
Responsibilities:
- Manage a portfolio of customers, ensuring they receive an exceptional level of service while identifying opportunities to grow revenue.
- Take a consultative approach to understanding customer requirements and ensure they receive the right products and solutions.
- Follow up on leads, quotations and proposals, and send product samples.
- Win and onboard new customers.
- Identify upselling and cross-selling opportunities within existing accounts.
- Handle daily enquiries, resolving issues quickly and professionally.
- Book meetings for the external sales team.
- Work closely with internal departments to ensure smooth delivery.
- Keep CRM records up to date and track performance metrics.
Qualifications:
- Experienced in account management or B2B sales (ideally product-based).
- Strong communicator capable of building rapport.
- Commercially aware with a proactive mindset.
- Highly organised and confident managing multiple priorities.
- Comfortable using CRM systems and Microsoft 365.
Additional Information:
- Base salary: £40,000, up to £10,000 bonus, and profit sharing scheme.
- Hours: Monday to Friday 8am – 5pm.
- 100% office based, Northampton NN3.
Please note due to high volumes of applications we receive daily only successful candidates will be contacted within 72 hours. Impact Recruitment is an employment business working on behalf of our client. All responses will be managed in accordance with GDPR.
Internal Account Manager in Northampton) employer: Impact Recruitment Services
Contact Detail:
Impact Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager in Northampton)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local networking events in Northampton. We all know that sometimes it’s not just what you know, but who you know that can help you land that Internal Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to B2B sales and account management. We suggest role-playing with a friend or using online resources to get comfortable with articulating your experience and how you can add value to the team.
✨Tip Number 3
Showcase your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for clients. We want to see that you’re not just about hitting targets, but also about building lasting relationships.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. And remember, if you’re interested in this role, apply through our website for the best chance at success!
We think you need these skills to ace Internal Account Manager in Northampton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your B2B sales experience and account management skills. We want to see how you've nurtured client relationships and driven revenue growth in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for delivering exceptional service and how you can bring value to our team. Be sure to mention specific examples of your successes in sales.
Showcase Your Communication Skills: As a strong communicator, it's important to demonstrate this in your application. Use clear and concise language, and make sure to convey your ability to build rapport and understand client needs.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're proactive!
How to prepare for a job interview at Impact Recruitment Services
✨Know Your Product Inside Out
Make sure you have a solid understanding of the products you'll be selling. Research the company’s offerings and think about how they can meet customer needs. This will help you answer questions confidently and show your passion for delivering exceptional service.
✨Showcase Your Communication Skills
As an Internal Account Manager, strong communication is key. Prepare examples of how you've built rapport with clients in the past. Practice articulating your thoughts clearly and concisely, as this will demonstrate your ability to connect with customers and understand their requirements.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like resolving customer issues or identifying upselling opportunities. Think of real-life examples from your experience that highlight your problem-solving skills and proactive mindset.
✨Familiarise Yourself with CRM Systems
Since you'll be using CRM systems regularly, brush up on your knowledge of these tools. Be ready to discuss how you've used them in previous roles to manage accounts and track performance metrics. This will show you're organised and comfortable managing multiple priorities.