At a Glance
- Tasks: Be the go-to person for key customers, managing orders and solving problems.
- Company: Dynamic company in Kettering with a focus on internal sales.
- Benefits: Hybrid working, trust to manage your workload, and exposure across departments.
- Other info: Opportunity to influence outcomes and work in a supportive environment.
- Why this job: Make a real impact on customer experience and commercial success.
- Qualifications: Organised, detail-focused, with prior internal sales experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Internal Account Manager / Inside Sales (Product) Kettering/ Hybrid Permanent Monday to Friday, 37.5 hours per week
Let's be honest - most "internal sales" roles are either glorified order processing or chaotic firefighting. This one sits properly in the middle… and done well, it's genuinely a commercial role. You’ll be the link between customers, external sales, and supply chain - owning the process from enquiry through to delivery. Not just taking orders, but making sure everything runs smoothly, issues get sorted quickly, and opportunities aren’t missed along the way.
What you’ll actually be doing:
- Acting as the day-to-day contact for key customers - queries, updates, problem-solving
- Managing orders end-to-end (from quote through to delivery)
- Working closely with external sales and supply chain to keep everything on track
- Proactively keeping customers updated rather than waiting for them to chase
- Handling pricing, delivery schedules and stock-related decisions
- Sorting out invoice queries and general "when things don’t quite line up" issues
What they’re looking for:
- Someone organised, detail-focused and able to juggle multiple priorities, with prior internal sales experience
- Comfortable dealing with customers day-to-day and building proper relationships
- Confident working with numbers, pricing and margins
- Someone who doesn’t just sit on problems - you’ll need to dig in and get them sorted
- Good communication across teams (sales, ops, suppliers - the lot)
What you’ll get in return:
- A role where you’re trusted to manage your own workload
- Proper exposure across sales, supply chain and operations
- The chance to influence customer experience and commercial outcomes
- A business that values proactive people, not box-tickers
Internal Account Manager in Kettering) employer: Impact Recruitment Services
As an Internal Account Manager in Kettering, you'll thrive in a dynamic environment that values your proactive approach and organisational skills. With a focus on meaningful customer relationships and a supportive work culture, the company offers excellent growth opportunities and the chance to influence key commercial outcomes. Enjoy a hybrid working model that promotes work-life balance while being part of a team that genuinely cares about your success.
Contact Details:
Impact Recruitment Services Recruitment Team
