Internal Account Manager

Internal Account Manager

Full-Time 29000 € / year Home office (partial)
Impact Recruitment Services

At a Glance

  • Tasks: Be the go-to person for key customers, managing orders and solving problems.
  • Company: Dynamic company offering a hybrid work environment in Corby.
  • Benefits: Competitive salary plus quarterly bonuses and flexible working hours.
  • Other info: Opportunity to influence outcomes and grow within a supportive team.
  • Why this job: Make a real impact by enhancing customer experience and driving commercial success.
  • Qualifications: Organised, detail-oriented, with prior internal sales experience and strong communication skills.

Corby / Hybrid

Permanent

Monday to Friday, 37.5 hours per week

£30,000+ plus bonus (paid quarterly)

Let's be honest - most "internal sales" roles are either glorified order processing or chaotic firefighting. This one sits properly in the middle… and done well, it's genuinely a commercial role. You'll be the link between customers, external sales, and supply chain - owning the process from enquiry through to delivery. Not just taking orders, but making sure everything runs smoothly, issues get sorted quickly, and opportunities aren't missed along the way.

What you'll actually be doing:

  • Acting as the day-to-day contact for key customers - queries, updates, problem-solving
  • Managing orders end-to-end (from quote through to delivery)
  • Working closely with external sales and supply chain to keep everything on track
  • Proactively keeping customers updated rather than waiting for them to chase
  • Handling pricing, delivery schedules and stock-related decisions
  • Sorting out invoice queries and general "when things don't quite line up" issues

What they're looking for:

  • Someone organised, detail-focused and able to juggle multiple priorities, with prior internal sales experience
  • Comfortable dealing with customers day-to-day and building proper relationships
  • Confident working with numbers, pricing and margins
  • Someone who doesn't just sit on problems - you'll need to dig in and get them sorted
  • Good communication across teams (sales, ops, suppliers - the lot)

What you'll get in return:

  • A role where you're trusted to manage your own workload
  • Proper exposure across sales, supply chain and operations
  • The chance to influence customer experience and commercial outcomes
  • A business that values proactive people, not box-tickers

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

Impact Recruitment is an employment business working on behalf of our client. All responses will be managed in accordance with GDPR.

Internal Account Manager employer: Impact Recruitment Services

As an Internal Account Manager at our Corby location, you'll thrive in a dynamic work culture that values proactive problem-solving and customer relationships. We offer competitive salaries with quarterly bonuses, opportunities for professional growth across sales and supply chain, and the autonomy to manage your own workload, making this an ideal environment for those seeking meaningful and rewarding employment.

Impact Recruitment Services

Contact Detail:

Impact Recruitment Services Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Internal Account Manager

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more people you know, the better your chances of landing that Internal Account Manager role.

Tip Number 2

Prepare for those interviews by practising common questions and scenarios related to internal sales. Show off your problem-solving skills and how you can keep everything running smoothly!

Tip Number 3

Don’t just wait for job openings to pop up! Keep an eye on our website and apply directly. We love proactive candidates who take the initiative to reach out.

Tip Number 4

Follow up after interviews with a thank-you note. It shows you're genuinely interested and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!

We think you need these skills to ace Internal Account Manager

Customer Relationship Management
Order Management
Problem-Solving Skills
Communication Skills
Organisational Skills
Attention to Detail
Numerical Competence

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Internal Account Manager. Highlight your experience in managing customer relationships and handling orders, as well as any relevant skills that show you can juggle multiple priorities.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've solved problems in previous roles and how you’ve built strong relationships with customers.

Showcase Your Organisational Skills:Since this role requires being detail-focused and organised, make sure to mention any tools or methods you use to keep track of tasks and manage your workload effectively.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Impact Recruitment Services

Know the Role Inside Out

Before your interview, make sure you fully understand what an Internal Account Manager does. Familiarise yourself with the key responsibilities like managing orders, problem-solving, and maintaining customer relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

Showcase Your Organisational Skills

Since the job requires juggling multiple priorities, be ready to share examples of how you've successfully managed similar tasks in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your detail-focused approach.

Prepare for Customer Scenarios

Expect questions about handling customer queries and resolving issues. Think of specific situations where you’ve turned a negative experience into a positive one. This will showcase your problem-solving skills and ability to build strong relationships with customers.

Communicate Clearly and Confidently

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would communicate with different teams, such as sales and supply chain, to ensure everything runs smoothly.