At a Glance
- Tasks: Manage customer accounts, ensuring smooth order processing and problem-solving.
- Company: Dynamic company offering a hybrid work environment and a supportive culture.
- Benefits: Competitive salary, quarterly bonuses, and opportunities for professional growth.
- Other info: Enjoy autonomy in your role and influence customer experiences.
- Why this job: Be the vital link between customers and sales, making a real impact.
- Qualifications: Experience in internal sales, strong organisational skills, and great communication.
The predicted salary is between 30000 - 40000 £ per year.
Internal Account Manager
Corby / Hybrid
Permanent
Monday to Friday, 37.5 hours per week
£30,000+ plus bonus (paid quarterly)
Let's be honest - most "internal sales" roles are either glorified order processing or chaotic firefighting. This one sits properly in the middle… and done well, it's genuinely a commercial role. You'll be the link between customers, external sales, and supply chain - owning the process from enquiry through to delivery. Not just taking orders, but making sure everything runs smoothly, issues get sorted quickly, and opportunities aren't missed along the way.
What you'll actually be doing:
- Acting as the day-to-day contact for key customers - queries, updates, problem-solving
- Managing orders end-to-end (from quote through to delivery)
- Working closely with external sales and supply chain to keep everything on track
- Proactively keeping customers updated rather than waiting for them to chase
- Handling pricing, delivery schedules and stock-related decisions
- Sorting out invoice queries and general "when things don't quite line up" issues
Who they're looking for:
- Someone organised, detail-focused and able to juggle multiple priorities, with prior internal sales experience
- Comfortable dealing with customers day-to-day and building proper relationships
- Confident working with numbers, pricing and margins
- Someone who doesn't just sit on problems - you'll need to dig in and get them sorted
- Good communication across teams (sales, ops, suppliers - the lot)
What you'll get in return:
- A role where you're trusted to manage your own workload
- Proper exposure across sales, supply chain and operations
- The chance to influence customer experience and commercial outcomes
- A business that values proactive people, not box-tickers
Hybrid Internal Account Manager — Customer & Ops Lead employer: Impact Recruitment Services
Join a dynamic team in Corby as a Hybrid Internal Account Manager, where you'll thrive in a supportive work culture that values initiative and collaboration. With competitive pay, quarterly bonuses, and opportunities for professional growth, this role offers you the chance to make a real impact on customer experience and business outcomes. Embrace a fulfilling career in a company that prioritises employee development and fosters strong relationships across all levels.
Contact Details:
Impact Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Internal Account Manager — Customer & Ops Lead
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of Internal Account Manager. Highlight your experience in managing customer relationships and problem-solving, as these are key for this position.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for acing the interview process. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It’s also a chance to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Hybrid Internal Account Manager — Customer & Ops Lead
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight how organised you are. We want to see examples of how you've managed multiple priorities in the past. This role is all about juggling tasks, so let us know how you keep everything on track!
Communicate Clearly:Since you'll be the go-to person for customers, make sure your written communication is spot on. Use clear and concise language in your application to demonstrate your ability to convey information effectively. We love a good communicator!
Problem-Solving Mindset:We’re looking for someone who doesn’t shy away from challenges. In your application, share a story where you tackled a tricky issue head-on. Show us that you’re proactive and ready to sort out any bumps in the road!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Impact Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you fully understand what the Internal Account Manager role entails. Familiarise yourself with the key responsibilities like managing orders and problem-solving for customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires juggling multiple priorities, be ready to share examples of how you've successfully managed similar tasks in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your detail-focused approach.
✨Demonstrate Proactive Problem-Solving
Prepare to discuss specific instances where you've tackled issues head-on rather than waiting for them to escalate. This could involve resolving customer queries or sorting out invoice discrepancies. Showing that you take initiative will resonate well with the interviewers.
✨Communicate Effectively Across Teams
Since the role involves liaising with various teams, practice articulating how you've effectively communicated with different departments in previous roles. Highlight your ability to build relationships and keep everyone updated, as this is crucial for ensuring smooth operations.
