At a Glance
- Tasks: Manage customer relationships and ensure smooth order processing from enquiry to delivery.
- Company: Dynamic company offering a hybrid work environment with a focus on collaboration.
- Benefits: Competitive salary, quarterly bonuses, and opportunities for professional growth.
- Other info: Enjoy a trusted role with exposure across various departments and the chance to influence outcomes.
- Why this job: Be the key link between customers and sales, making a real impact on their experience.
- Qualifications: Experience in internal sales, strong organisational skills, and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Internal Account Manager
Corby / Hybrid
Permanent
Monday to Friday, 37.5 hours per week
£30,000+ plus bonus (paid quarterly)
Let's be honest - most "internal sales" roles are either glorified order processing or chaotic firefighting. This one sits properly in the middle… and done well, it's genuinely a commercial role. You'll be the link between customers, external sales, and supply chain - owning the process from enquiry through to delivery. Not just taking orders, but making sure everything runs smoothly, issues get sorted quickly, and opportunities aren't missed along the way.
What you'll actually be doing:
- Acting as the day-to-day contact for key customers - queries, updates, problem-solving
- Managing orders end-to-end (from quote through to delivery)
- Working closely with external sales and supply chain to keep everything on track
- Proactively keeping customers updated rather than waiting for them to chase
- Handling pricing, delivery schedules and stock-related decisions
- Sorting out invoice queries and general "when things don't quite line up" issues
Who they're looking for:
- Someone organised, detail-focused and able to juggle multiple priorities, with prior internal sales experience
- Comfortable dealing with customers day-to-day and building proper relationships
- Confident working with numbers, pricing and margins
- Someone who doesn't just sit on problems - you'll need to dig in and get them sorted
- Good communication across teams (sales, ops, suppliers - the lot)
What you'll get in return:
- A role where you're trusted to manage your own workload
- Proper exposure across sales, supply chain and operations
- The chance to influence customer experience and commercial outcomes
- A business that values proactive people, not box-tickers
Hybrid Internal Account Manager — Customer & Ops Lead in Essex employer: Impact Recruitment Services
Join a dynamic team in Corby as a Hybrid Internal Account Manager, where you'll thrive in a supportive work culture that values initiative and collaboration. With competitive pay, quarterly bonuses, and opportunities for professional growth, this role offers you the chance to make a real impact on customer experience and operational success. Embrace a fulfilling career in a company that prioritises employee development and fosters meaningful relationships across all levels.
Contact Details:
Impact Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Internal Account Manager — Customer & Ops Lead in Essex
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of Internal Account Manager. Highlight your experience in managing customer relationships and problem-solving, as these are key for this position.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for acing the interview process. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to make it personal.
We think you need these skills to ace Hybrid Internal Account Manager — Customer & Ops Lead in Essex
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight your ability to juggle multiple priorities. We want to see how you manage your time and tasks effectively, especially in a role that requires keeping everything on track.
Demonstrate Problem-Solving Abilities:Make sure to include examples of how you've tackled issues in the past. We love proactive people who don’t just sit on problems but dig in to get them sorted. Share specific instances where you’ve turned challenges into opportunities.
Communicate Clearly:Since this role involves liaising with various teams and customers, your written communication should be top-notch. Use clear, concise language and make sure your application reflects your ability to build relationships through effective communication.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Impact Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you fully understand what the Hybrid Internal Account Manager role entails. Familiarise yourself with the key responsibilities like managing orders end-to-end and acting as the main contact for customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Since this role involves sorting out issues and ensuring smooth operations, be prepared to discuss specific examples of how you've tackled challenges in previous roles. Think about times when you had to dig deep to resolve a problem or improve a process, and share those stories during your interview.
✨Highlight Your Organisational Skills
The job requires juggling multiple priorities, so come ready to talk about how you stay organised. You might want to mention any tools or methods you use to manage your workload effectively. This will reassure the interviewer that you can handle the demands of the role.
✨Demonstrate Strong Communication Abilities
As you'll be liaising with various teams and customers, it's crucial to showcase your communication skills. Prepare to discuss how you've built relationships in the past and how you keep everyone updated. This will illustrate that you can thrive in a collaborative environment and ensure smooth operations.
