At a Glance
- Tasks: Assist customers and solve problems while managing administrative tasks.
- Company: Impact Recruitment Services, a supportive team in Wellingborough.
- Benefits: Competitive hourly wage of £12.85, with increases after 12 weeks.
- Other info: Immediate interview and start available for the right candidate.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Previous customer service experience and strong admin skills required.
The predicted salary is between 26788 - 26788 £ per year.
Impact Recruitment Services is seeking a Customer Service Administrator to join their team in Wellingborough on a long-term ongoing temporary basis. The role requires a confident individual with previous customer service experience and strong administrative skills. You'll handle customer enquiries and assist in problem-solving while maintaining attention to detail.
This full-time position offers an hourly wage of £12.85, which will increase after 12 weeks. Availability for immediate interview and start is essential.
Customer Support & Admin Specialist employer: Impact Recruitment Services
Impact Recruitment Services is an excellent employer that values its team members by providing a supportive work culture and opportunities for professional growth. Located in Wellingborough, employees benefit from a competitive hourly wage with the potential for increases, as well as a dynamic environment where their contributions to customer service and administration are recognised and appreciated.
Contact Details:
Impact Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support & Admin Specialist
✨Tip Number 1
Make sure to research Impact Recruitment Services before your interview. Knowing their values and what they look for in a Customer Support & Admin Specialist will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you'd handle tricky customer enquiries or problem-solving situations, as this will demonstrate your experience and confidence.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Customer Support & Admin Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your previous customer service experience in your application. We want to see how you've handled enquiries and solved problems in the past, so share specific examples that showcase your skills!
Attention to Detail is Key:Since this role requires strong administrative skills, pay close attention to the details in your application. Double-check for any typos or errors, and ensure your formatting is consistent. We appreciate a polished presentation!
Be Confident and Authentic:When writing your application, let your personality shine through! We’re looking for confident individuals, so don’t be afraid to express your enthusiasm for the role and what you can bring to our team.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you about an interview. We can’t wait to hear from you!
How to prepare for a job interview at Impact Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Support & Admin Specialist role. Familiarise yourself with the key responsibilities, such as handling customer enquiries and problem-solving. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous experience where you've excelled in customer service. Think about times when you resolved a difficult issue or went above and beyond for a customer. This will highlight your confidence and ability to handle enquiries effectively.
✨Demonstrate Attention to Detail
Since the role requires strong administrative skills, be ready to discuss how you ensure accuracy in your work. You could mention tools or methods you use to stay organised and detail-oriented. This will reassure the interviewer that you can manage the administrative aspects of the job.
✨Be Ready for Immediate Availability
Given that immediate availability is essential, be prepared to discuss your schedule openly. If you can start right away, let them know! This shows your eagerness and commitment to joining their team without delay.
