At a Glance
- Tasks: Handle personal lines insurance, advise clients, and ensure compliance with regulations.
- Company: Join a well-established, independent brokerage celebrating 50 years of success.
- Benefits: Enjoy a competitive salary, commission structure, and professional development support.
- Why this job: Be part of a supportive team culture in a stable, growing business with career growth opportunities.
- Qualifications: Experience in personal lines insurance and excellent communication skills are essential.
- Other info: This role is fully office-based in Nottingham, perfect for those seeking a collaborative environment.
The predicted salary is between 25000 - 30000 £ per year.
Account Handler – Personal Lines Insurance
Location: Nottingham
Type: Full-Time, Office-Based
Salary: £25,000 – £30,000 DOE + Commission
Looking to take the next step in your insurance career?
We\’re working with a well-established, independent insurance brokerage that\’s entering its 50th year. With multiple branches and a loyal client base, they continue to grow steadily-and now they\’re looking to expand their Nottingham team with an experienced and customer-focused Account Handler.
This is a fantastic opportunity to join a friendly and stable team where your insurance knowledge and client service skills will be truly valued. The role is fully office-based and offers a supportive working environment, competitive salary, and a clear commission structure.
Why This Role?
Established Business – Join a brokerage with a long-standing reputation and consistent growth.
Supportive Team Culture – Be part of a close-knit team that genuinely enjoys working together.
Career Growth – Learn, develop and progress in a business that invests in its people.
Rewarding Package – Competitive base salary, commission structure, and professional development support.
What You\’ll Be Doing:
* Handling personal lines insurance across new business, renewals, mid-term adjustments and claims.
* Advising clients on insurance products that meet their needs.
* Ensuring all activity complies with FCA regulations and internal procedures.
* Building and maintaining strong relationships with clients and insurers.
* Promoting the use of premium finance options and securing policy renewals through rebroking.
What We\’re Looking For:
* Experience in personal lines insurance (e.g., home, motor, or similar).
* A customer-first attitude with excellent communication skills.
* Confidence in advising and servicing clients, both in person and over the phone.
* A good understanding of FCA guidelines and compliance requirements.
* A proactive and organised approach with a genuine enthusiasm for the industry.
Ideal Backgrounds Might Include:
Insurance Account Handler, Personal Lines Broker, Insurance Advisor, Claims Handler, Client Services Executive, or similar roles within general insurance.
If you\’re looking to join a stable, growing business where your experience will be recognised-and you can build a long-term future-we\’d love to hear from you.
Apply today to learn more or contact us confidentially for further details.
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Account Handler - Personal Lines Insurance in Nottingham) employer: Impact Recruitment Services
Contact Detail:
Impact Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - Personal Lines Insurance in Nottingham)
✨Tip Number 1
Familiarise yourself with the specific personal lines insurance products that the brokerage offers. Understanding their offerings will allow you to speak confidently about how your experience aligns with their needs during any discussions.
✨Tip Number 2
Network with current or former employees of the brokerage on platforms like LinkedIn. They can provide valuable insights into the company culture and what they value in an Account Handler, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your previous experiences in handling personal lines insurance, particularly any challenges you've faced and how you overcame them. This will demonstrate your problem-solving skills and customer-first attitude.
✨Tip Number 4
Stay updated on the latest FCA regulations and compliance requirements relevant to personal lines insurance. Showing that you are knowledgeable about these guidelines will highlight your professionalism and commitment to the industry.
We think you need these skills to ace Account Handler - Personal Lines Insurance in Nottingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in personal lines insurance. Include specific roles and responsibilities that align with the job description, such as handling new business, renewals, and claims.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-first attitude and excellent communication skills. Mention your understanding of FCA guidelines and how you can contribute to the team’s success.
Highlight Relevant Experience: In your application, emphasise any previous roles that involved advising clients on insurance products or building relationships with clients and insurers. Use specific examples to demonstrate your skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Impact Recruitment Services
✨Showcase Your Insurance Knowledge
Make sure to brush up on your knowledge of personal lines insurance, including home and motor policies. Be prepared to discuss specific products and how they meet client needs, as this will demonstrate your expertise and confidence in the field.
✨Emphasise Customer Service Skills
Since the role requires a customer-first attitude, think of examples from your past experiences where you provided exceptional service. Highlight your communication skills and how you've built strong relationships with clients, as this is crucial for success in the position.
✨Understand FCA Regulations
Familiarise yourself with FCA guidelines and compliance requirements relevant to personal lines insurance. Being able to discuss these regulations during the interview will show that you are knowledgeable and serious about adhering to industry standards.
✨Prepare Questions About the Team Culture
Since the company values a supportive team culture, prepare thoughtful questions about the team dynamics and how they support each other. This not only shows your interest in the workplace environment but also helps you assess if it’s the right fit for you.