At a Glance
- Tasks: Be the friendly face of our production studio, welcoming visitors and managing access.
- Company: Join a global entertainment company with a vibrant culture.
- Benefits: Competitive daily rate, hands-on experience, and a dynamic work environment.
- Why this job: Kickstart your career in the entertainment industry and make every visitor's experience memorable.
- Qualifications: Experience in reception, great customer service skills, and a proactive attitude.
- Other info: 9-month temporary role with opportunities for networking and growth.
The predicted salary is between 32000 - 36000 £ per year.
Production Studio
9-month temporary FTC
Rate - £160-£170 per day
Start date: Monday 16th February 2025
Location: Surrey
Monday to Friday onsite
We're working with a global entertainment company who are looking for an experienced, friendly and proactive FOH / Receptionist to join their large production studio in Surrey! You'll be the first point of contact for visitors, crew, talent, vendors, and internal teams – helping make sure every studio experience starts on the right foot.
This is a 9 month cover role, with a focus on front-of-house support, access control, admin, and day-to-day coordination with teams across the studio. You will also assist with an internal Helpdesk and field calls and emails from the team.
What You’ll Do:
- Welcome and assist all visitors, crew, and vendors
- Manage passes and ID cards using internal systems
- Track and update access permissions and site occupancy
- Handle deliveries and post room collections
- Log maintenance and compliance tasks using the CAFM system
- Support with events, VIP visits, and general studio operations
- Keep the reception area clean and well-stocked
- Work closely with security, H&S, and other key teams
What You’ll Bring:
- Experience in a front of house/reception
- Great customer service and organisational skills
- Confident using software systems and managing visitor protocols
- A good eye for detail and a problem-solving mindset
- Flexibility with working hours (Helpdesk operates 7:30am–4pm)
- Some travel to other UK sites may be needed
Receptionist - Surrey employer: Impact Recruitment Group Ltd
Contact Detail:
Impact Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Surrey
✨Tip Number 1
Get to know the company! Research their culture, values, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of a receptionist and be ready to share specific examples of your customer service skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist - Surrey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, as a receptionist, you'll be the first point of contact, so show us how you can make a great first impression.
Tailor Your Experience: Make sure to highlight your relevant experience in front-of-house roles. We’re looking for someone with great customer service skills, so share specific examples of how you've excelled in similar positions. This will help us see how you can fit right into our team!
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or errors, as this reflects your organisational skills. We love candidates who have a good eye for detail, so make sure your application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Impact Recruitment Group Ltd
✨Know the Company
Before your interview, do a bit of research on the global entertainment company. Understand their values, recent projects, and what makes them tick. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors and crew. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. This will demonstrate your proactive approach and ability to handle various situations with ease.
✨Familiarise Yourself with Software Systems
Since the role involves managing visitor protocols and using internal systems, brush up on any relevant software you might encounter. If you have experience with similar systems, be ready to discuss how you used them effectively in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and attention to detail. Think of scenarios where you had to manage multiple tasks or deal with difficult visitors. Practising your responses will help you feel more confident during the interview.