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- Tasks: Be the friendly face of our studio, welcoming visitors and supporting the production crew.
- Company: Join a vibrant production company that values creativity and teamwork.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Why this job: Perfect opportunity to enhance your customer service skills while working in an exciting industry.
- Qualifications: Previous Front of House or customer service experience is a plus.
- Other info: This is a 9-month fixed-term contract role based in the UK.
The predicted salary is between 24000 - 36000 £ per year.
A production company is seeking a Studio Helpdesk / Receptionist to serve as the first point of contact for visitors, production crew, and vendors. You'll handle enquiries, manage access control, and support operations during busy periods.
The ideal candidate will have Front of House or customer service experience and display strong organisational skills. This is a 9-month fixed-term contract role based in the United Kingdom.
Studio Front Desk Lead — VIP Visits & Helpdesk Support employer: Impact Recruitment Group Ltd
Contact Detail:
Impact Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Front Desk Lead — VIP Visits & Helpdesk Support
✨Tip Number 1
Make sure to research the company before your interview. Knowing their projects and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, demonstrating your ability to handle enquiries and manage access control smoothly is key. Role-play with a friend if you can!
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Choose an outfit that reflects professionalism while still being comfortable for a busy studio environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team.
We think you need these skills to ace Studio Front Desk Lead — VIP Visits & Helpdesk Support
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service or Front of House roles. We want to see how you've handled enquiries and supported operations in busy environments, so share specific examples!
Be Organised and Clear: When writing your application, keep it organised and easy to read. Use bullet points if necessary to break down your skills and experiences. We appreciate clarity, so make it simple for us to see why you're the right fit!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Mention how your skills align with the role of Studio Front Desk Lead and what makes you excited about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Impact Recruitment Group Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the production company. Understand their projects, values, and culture. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact, be ready to discuss your previous customer service experiences. Prepare specific examples where you handled enquiries or resolved issues, highlighting your strong organisational skills and ability to stay calm under pressure.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would manage busy periods or handle difficult visitors. Practising these scenarios can help you articulate your thought process and demonstrate your problem-solving abilities.
✨Dress the Part
As a front desk lead, you'll want to make a great first impression. Dress smartly and professionally for the interview. This shows respect for the role and the company, and it sets the tone for how you’ll represent them in the future.
