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- Tasks: Be the friendly face of our studio, managing front desk operations and assisting visitors.
- Company: Exciting production company in Surrey with a vibrant atmosphere.
- Benefits: Gain valuable experience in a creative industry with a supportive team.
- Why this job: Perfect for those who love customer service and thrive in dynamic environments.
- Qualifications: Customer service experience and strong organisational skills are a must.
- Other info: Monday to Friday role; access to a car is required.
The predicted salary is between 24000 - 36000 £ per year.
A production company in Surrey is looking for a Studio Helpdesk / Receptionist for a 9-month fixed-term contract. The role involves being the first point of contact for visitors and production crews, managing front of house operations, and overseeing ID systems and deliveries.
Ideal candidates should have front of house or customer service experience, be organized, and work well under pressure. This is a Monday to Friday onsite position, requiring access to a car.
Studio Front Desk & Helpdesk Coordinator employer: Impact Recruitment Group Ltd
Contact Detail:
Impact Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Front Desk & Helpdesk Coordinator
✨Tip Number 1
Make sure you know the company inside out! Research their projects, values, and culture. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, role-play common scenarios with friends or family. This will help you feel more confident and prepared for any questions they might throw your way.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the company.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about landing that Studio Helpdesk role!
We think you need these skills to ace Studio Front Desk & Helpdesk Coordinator
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any front of house or customer service experience you have. We want to see how you've handled visitors and managed busy environments, so share specific examples that showcase your skills!
Be Organised in Your Application: We love a well-structured application! Keep your CV and cover letter clear and concise, making it easy for us to see your relevant experience and qualifications. A tidy application reflects your organisational skills!
Tailor Your Cover Letter: Don’t just send a generic cover letter. Take the time to tailor it to our studio and the role. Mention why you’re excited about this position and how you can contribute to our team. We appreciate a personal touch!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Impact Recruitment Group Ltd
✨Know the Company Inside Out
Before your interview, do some digging into the production company. Understand their projects, values, and culture. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves being the first point of contact, be ready to discuss your previous customer service experiences. Prepare specific examples where you handled difficult situations or provided exceptional service, as this will demonstrate your ability to thrive under pressure.
✨Organisational Skills are Key
As a Studio Helpdesk Coordinator, you'll need to juggle multiple tasks. Bring up instances where you've successfully managed various responsibilities at once. Highlight any tools or methods you use to stay organised, as this will reassure them of your capability to handle the front of house operations smoothly.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or what a typical day looks like in this role. This shows that you're not just looking for any job, but that you're keen on finding the right fit for both you and the company.