At a Glance
- Tasks: Create memorable experiences and deliver exceptional service as the welcoming face of our design-led business.
- Company: Join a collaborative, people-focused organisation that values workplace experience.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Inclusive recruitment process welcoming applicants from all backgrounds.
- Why this job: Make a visible impact daily by shaping a polished and professional workplace atmosphere.
- Qualifications: 1+ years in customer-facing roles with a passion for service excellence.
The predicted salary is between 25000 - 30000 £ per year.
Do you take genuine pride in delivering exceptional service and creating memorable experiences? We're looking for an outstanding Workplace Experience Coordinator & Front of House professional to become the welcoming face of a highly regarded design-led business. This is far more than a traditional reception role; it's an opportunity to shape the daily experience of employees, clients and visitors by creating an environment that is polished, professional and delivered to the highest possible standard.
We're seeking someone who naturally goes above and beyond, thrives on exceeding expectations and understands that the smallest details can have the biggest impact. You'll take real ownership of the workplace experience, ensuring every interaction, meeting and touchpoint reflects the quality and values of the business.
This role would suit someone from a hospitality, luxury customer service, workplace experience, front-of-house, serviced office or premium client-facing environment who is passionate about people, service excellence and maintaining impeccably high standards.
What You'll Be Doing- Delivering an exceptional visitor experience
- Acting as the first point of contact for clients, guests and employees
- Creating a warm, professional and highly polished welcome for every visitor
- Supporting meetings and events to ensure a seamless and memorable experience
- Maintaining exceptionally high presentation standards across all workplace areas
- Ensuring meeting rooms and communal spaces are always guest-ready
- Supporting onboarding and workplace inductions
- Assisting with internal events, team activities and workplace initiatives
- Managing room bookings and responding to workplace requests with efficiency and care
- Coordinating refreshments, catering and workplace supplies
- Anticipating needs before they arise and delivering thoughtful, proactive support
- Taking pride in creating a workplace environment that people genuinely enjoy being part of
- Building positive relationships with suppliers, contractors and service providers
- Supporting facilities management and ensuring workplace issues are resolved promptly and professionally
- At least 1 year's experience within a customer-facing, hospitality, workplace experience or front-of-house role
- A genuine passion for delivering first-class service
- A strong sense of ownership, pride and accountability in your work
- Exceptional attention to detail and a commitment to maintaining high standards
- Outstanding communication and relationship-building skills
- A positive, proactive and solutions-focused approach
- The confidence to manage multiple priorities while remaining calm and professional
- Experience using meeting room technology and AV equipment
- A natural desire to go the extra mile and create positive experiences for others
This is a fantastic opportunity to join a collaborative and people-focused organisation where workplace experience is genuinely valued. You'll have the chance to make a visible impact every day, creating an environment where employees, clients and visitors feel welcomed, supported and inspired. If you're someone who takes pride in the details, loves delivering exceptional service and is motivated by creating experiences that exceed expectations, we'd love to hear from you.
We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. We do not discriminate on the basis of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Workplace Experience & FOH in Slough employer: Impact Recruitment Group Ltd.
Join a dynamic and design-led business in London that truly values the art of exceptional service and workplace experience. As a Workplace Experience Coordinator & Front of House, you'll thrive in a collaborative environment that prioritises employee satisfaction and personal growth, offering you the chance to make a meaningful impact every day. With a commitment to high standards and a culture that celebrates attention to detail, this role provides unique opportunities for professional development while ensuring every visitor feels welcomed and inspired.
Contact Details:
Impact Recruitment Group Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience & FOH in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Impact Recruitment Group Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Impact Recruitment Group Ltd.
Don't be shy about reaching out to Impact Recruitment Group Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Workplace Experience & FOH in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Impact Recruitment Group Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Impact Recruitment Group Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
