At a Glance
- Tasks: Welcome visitors and manage access while supporting studio operations.
- Company: Join a global entertainment company with a vibrant production studio.
- Benefits: Competitive daily rate, dynamic work environment, and valuable industry experience.
- Why this job: Be the face of the studio and make every visitor's experience memorable.
- Qualifications: Experience in reception, excellent customer service, and organisational skills.
- Other info: 9-month temporary role with opportunities for networking and growth.
The predicted salary is between 41600 - 44200 £ per year.
Production Studio
9-month temporary FTC
Rate - £160-£170 per day
Start date: Monday 16th February 2025
Location: Surrey
Monday to Friday onsite
We are working with a global entertainment company who are looking for an experienced, friendly and proactive FOH / Receptionist to join their large production Studio in Surrey! You will be the first point of contact for visitors, crew, talent, vendors, and internal teams – helping make sure every studio experience starts on the right foot.
This is a 9 month cover role, with a focus on front-of-house support, access control, admin, and day-to-day coordination with teams across the studio. You will also assist with an internal Helpdesk and field calls and emails from the team.
What You’ll Do
- Welcome and assist all visitors, crew, and vendors
- Manage passes and ID cards using internal systems
- Track and update access permissions and site occupancy
- Handle deliveries and post room collections
- Log maintenance and compliance tasks using the CAFM system
- Support with events, VIP visits, and general studio operations
- Keep the reception area clean and well-stocked
- Work closely with security, H&S, and other key teams
What You’ll Bring
- Experience in a front of House/reception
- Great customer service and organisational skills
- Confident using software systems and managing visitor protocols
- A good eye for detail and a problem-solving mindset
- Flexibility with working hours (Helpdesk operates 7:30am–4pm)
- Some travel to other UK sites may be needed
Receptionist - Surrey employer: Impact Recruitment Group Ltd
Contact Detail:
Impact Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Surrey
✨Tip Number 1
Make sure you know the company inside out! Research their values, recent projects, and the studio culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your front-of-house skills! Role-play common scenarios you might face as a receptionist, like handling difficult visitors or managing multiple tasks at once. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can give you an edge during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Receptionist - Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your front-of-house experience and customer service skills. We want to see how you've made a positive impact in previous roles, so don’t hold back on those achievements!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it friendly and professional, and explain why you’re excited about the role at our production studio. Let us know how you can contribute to making every visitor's experience top-notch.
Showcase Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or coordinated events in the past. We love candidates who can juggle responsibilities while keeping everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Impact Recruitment Group Ltd
✨Know the Company
Before your interview, take some time to research the global entertainment company you're applying to. Understand their values, recent projects, and what makes them unique in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for many people. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues efficiently. Highlighting these skills will demonstrate that you're the friendly and proactive person they need.
✨Familiarise Yourself with Software Systems
Since the role involves managing visitor protocols and using internal systems, brush up on any relevant software you might encounter. If you have experience with similar systems, be ready to discuss how you used them effectively in previous roles.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with difficult visitors or managing multiple tasks at once. Think through potential scenarios and how you would approach them, showcasing your problem-solving mindset and organisational skills.