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- Tasks: Manage HR operations, enhance employee experience, and streamline workflows using data insights.
- Company: Join a leading EdTech platform with a focus on innovation and operational excellence.
- Benefits: Competitive salary, opportunity for permanent role, and a dynamic work environment.
- Why this job: Shape the future of HR technology while making a real impact on employee experiences.
- Qualifications: 2+ years in HR operations, experience with HRIS, and strong communication skills.
- Other info: Work onsite in West London with flexible hours and a collaborative team.
The predicted salary is between 37000 - 45000 £ per year.
People Operations Coordinator or Specialist
Temp to Perm / Contract to Perm – Must be free immediately, or able to start in November
3 days onsite in West London – Wed and Fri mandatory
£35K – £38K
We’re partnering with a leading EdTech platform, who are looking for a People Operations Coordinator or Specialist to join their team and help shape. This is an exciting opportunity to work at the intersection of HR technology, data, and operational excellence.
What You’ll Do
- Manage the day-to-day administration of the People Operations ticketing system, ensuring timely resolution and SLA adherence.
- Execute operational processes in the HRIS (HiBob), spanning the full employee lifecycle — onboarding, offboarding, performance, and pay reviews.
- Support HRBPs on a variety of ER cases
- Use data insights to make recommendations that enhance efficiency and the overall employee experience.
- Maintain high standards of data quality and accuracy across all People systems.
- Support background checks and ensure HR processes align with UK regulatory requirements.
- Partner with cross-functional teams, including HRBPs to streamline workflows and optimise system usage.
- Champion self-service solutions and process improvements to create a seamless employee experience.
What You’ll Bring
- Minimum 2 years experience in a fast paced HR Generalist or HR Operations role
- Hands-on experience with an HRIS, ideally HiBob.
- Familiarity with HR ticketing systems and lifecycle processes – you\’ll love data and all the intel it provides!
- Strong business acumen and ability to translate operational needs into practical actions.
- Excellent communication and stakeholder management skills.
- Curiosity for emerging HR technologies, including AI-powered tools.
People Ops Specialist employer: Impact Recruitment Group Ltd.
Contact Detail:
Impact Recruitment Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Ops Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the EdTech space or HR field. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to People Operations. Tailor your answers to show how you can enhance their employee experience.
✨Tip Number 3
Show off your data skills! Be ready to discuss how you've used data insights in past roles to improve processes. This is key for a People Ops Specialist role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace People Ops Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Ops Specialist role. Highlight your experience with HRIS systems like HiBob and any relevant data insights you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR operations and how you can contribute to our team. Don’t forget to mention your familiarity with ticketing systems and your love for data!
Showcase Your Communication Skills: As a People Ops Specialist, communication is key. In your application, give examples of how you've effectively managed stakeholder relationships or resolved employee queries. We’re keen to see your interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at Impact Recruitment Group Ltd.
✨Know Your HRIS Inside Out
Make sure you’re familiar with HiBob and any other HRIS systems mentioned in the job description. Brush up on how they work, especially around onboarding and offboarding processes. Being able to discuss your hands-on experience with these systems will show that you’re ready to hit the ground running.
✨Data is Your Best Friend
Since this role involves using data insights to enhance efficiency, come prepared with examples of how you've used data in previous roles. Think about specific metrics you’ve tracked or improvements you’ve made based on data analysis. This will demonstrate your analytical skills and business acumen.
✨Show Off Your Communication Skills
As a People Ops Specialist, you'll need to manage various stakeholders. Prepare to discuss how you've effectively communicated with different teams in the past. Bring examples of how you’ve handled challenging conversations or resolved conflicts, as this will highlight your stakeholder management abilities.
✨Be Curious About Emerging Technologies
The job mentions a curiosity for emerging HR technologies, so do your homework! Familiarise yourself with AI-powered tools and other innovations in HR. You could even bring up a recent trend or tool you find interesting during the interview to show your enthusiasm for the field.