Service Designer / Senior Service Designer - Hybrid in London
Service Designer / Senior Service Designer - Hybrid

Service Designer / Senior Service Designer - Hybrid in London

London Full-Time 45000 - 45000 £ / year (est.) Home office (partial)
Impact Recruitment Group Ltd.

At a Glance

  • Tasks: Lead creative projects and design compelling campaigns for government initiatives.
  • Company: Join a dynamic in-house studio focused on impactful consumer campaigns.
  • Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
  • Other info: Collaborative environment with a commitment to diversity and accessible design.
  • Why this job: Make a difference by designing for vulnerable communities and championing inclusivity.
  • Qualifications: 4+ years of design experience with strong conceptual skills and Adobe proficiency.

The predicted salary is between 45000 - 45000 £ per year.

A fantastic opportunity for a Senior Integrated Designer to join an established in‑house studio working across multi-channel government consumer campaigns, particularly those reaching vulnerable customers. You will translate strategic briefs into compelling designs across formats, including print, digital and event activations. This role will involve both conceptual thinking as well as day-to-day execution.

Key Responsibilities

  • Lead creative responses to briefs
  • Develop campaign concepts and identities that work across multiple formats
  • Present ideas confidently and refine work based on feedback
  • Produce assets across print, digital, OOH, motion and video
  • Ensure all work meets brand, accessibility and inclusivity standards

Collaboration

  • Work closely with the Studio team, mentoring and supporting where needed
  • Deputise for the Brand Content Manager when required
  • Partner with internal stakeholders to shape briefs and elevate creative output
  • Review partner and agency work for brand accuracy

Brand Guardianship

  • Contribute to brand guidelines, templates and campaign visuals
  • Support quality control across all creative outputs
  • Champion diversity and accessible design
  • Build understanding of vulnerable customer groups and apply insights to campaigns

Skills & Experience

  • 4+ years’ design experience (in‑house or agency)
  • Ideally worked on Government, energy or charity campaigns
  • Strong conceptual skills
  • Translate strategic briefs into clear, consumer‑focused design
  • Proficiency in Adobe Creative Cloud, including motion/video tools
  • Experience across print and digital
  • Confident communicator
  • Collaborative, proactive and committed
  • Curious and engaged with evolving creative practices, including AI tools
  • Experience creating campaigns for vulnerable or hard‑to‑reach audiences

We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. We do not discriminate on the basis of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Service Designer / Senior Service Designer - Hybrid in London employer: Impact Recruitment Group Ltd.

Join a dynamic in-house studio in London, where creativity meets purpose in delivering impactful government campaigns aimed at vulnerable customers. With a strong emphasis on collaboration and mentorship, we foster a supportive work culture that encourages professional growth and innovation. Enjoy the benefits of a hybrid working model, competitive salary, and the opportunity to make a meaningful difference through your design expertise.
Impact Recruitment Group Ltd.

Contact Detail:

Impact Recruitment Group Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Designer / Senior Service Designer - Hybrid in London

✨Tip Number 1

Get your portfolio in tip-top shape! Make sure it showcases your best work, especially projects that align with the role. Highlight your experience with multi-channel campaigns and any work you've done for vulnerable audiences.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn, and don’t be shy about asking for insights into the company culture or the design team. A friendly chat can sometimes lead to a referral!

✨Tip Number 3

Prepare for the interview by practising your presentation skills. You’ll need to present your ideas confidently, so rehearse how you’d explain your design process and how you’ve tackled feedback in the past.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Service Designer / Senior Service Designer - Hybrid in London

Creative Thinking
Campaign Development
Conceptual Design
Brand Management
Proficiency in Adobe Creative Cloud
Motion and Video Design
Print and Digital Design
Communication Skills
Collaboration
Mentoring
Quality Control
Understanding of Vulnerable Customer Groups
Inclusivity Standards
Curiosity about Evolving Creative Practices
Experience with AI Tools

Some tips for your application 🫡

Show Off Your Creative Flair: When you're crafting your application, let your creativity shine through! Use engaging language and showcase your design skills right from the get-go. Remember, we want to see how you can translate strategic briefs into compelling designs.

Tailor Your Application: Make sure to tailor your application to the role. Highlight your experience with government or charity campaigns, and don’t forget to mention your proficiency in Adobe Creative Cloud. We love seeing how your background aligns with what we're looking for!

Be Confident and Clear: In your written application, be confident in your abilities and clear about your experiences. Present your ideas in a way that reflects your strong conceptual skills. We appreciate applicants who can communicate effectively and confidently.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Impact Recruitment Group Ltd.

✨Know Your Audience

Before the interview, research the company’s recent campaigns, especially those targeting vulnerable customers. Understanding their approach will help you tailor your responses and demonstrate your interest in their work.

✨Showcase Your Portfolio

Prepare a selection of your best work that aligns with the job description. Be ready to discuss your design process, how you approached each project, and the impact your designs had on the target audience.

✨Practice Your Presentation Skills

Since presenting ideas confidently is key, practice articulating your thoughts clearly. You might even want to rehearse with a friend or in front of a mirror to build your confidence.

✨Emphasise Collaboration

Highlight your experience working in teams and mentoring others. Share specific examples of how you’ve collaborated with stakeholders to elevate creative output, as this role requires strong teamwork.

Service Designer / Senior Service Designer - Hybrid in London
Impact Recruitment Group Ltd.
Location: London

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