At a Glance
- Tasks: Welcome clients, manage diaries, and support team projects in a vibrant office.
- Company: Creative, people-focused business with a collaborative culture.
- Benefits: Competitive salary, supportive team, and opportunities for career growth.
- Other info: Dynamic environment with exposure to senior stakeholders and diverse work.
- Why this job: Be the friendly face of the company and make a real impact every day.
- Qualifications: Previous reception or junior PA experience and strong organisational skills.
Are you someone who loves creating great first impressions while keeping everything running seamlessly behind the scenes? We're looking for a warm, proactive and highly organised individual to join a creative, people-focused business in a unique role that combines Front of House with Junior Personal Assistant responsibilities. This is an exciting opportunity to become a key part of a collaborative team where no two days are the same.
This role is ideal for someone with some previous Reception or Junior PA experience who is looking to develop their career in a buzzy and creative environment.
What you'll be doing:
- Welcome clients and visitors, creating an exceptional first impression
- Own the reception area, ensuring it always feels vibrant and welcoming
- Support a senior leader with diary management, travel bookings and meeting coordination
- Assist with team administration, interviews, events and internal projects
- Build strong relationships across the business and become a trusted point of contact
- Work closely with an experienced PA network, learning from colleagues and developing new skills
- Take ownership, solve problems and help keep the day running smoothly
We're looking for someone who is:
- Friendly, approachable and naturally engaging
- Passionate about delivering an outstanding experience for everyone they meet
- Highly organised with excellent attention to detail
- Curious, proactive and keen to learn
- Comfortable juggling multiple priorities in a fast-paced environment
- Confident using initiative and thinking ahead
- Looking for a long-term opportunity where they can develop their career
What you'll find:
- A genuinely supportive team who enjoy working together
- A creative, collaborative office where ideas are encouraged
- Plenty of opportunities to learn, grow and build your career
- Exposure to senior stakeholders and a wide variety of work
- An environment where personality, initiative and great service are truly valued
If you're someone who enjoys building relationships, thrives in a busy environment and wants to be part of an agency where your contribution genuinely makes a difference, we'd love to hear from you.
We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. We do not discriminate on the basis of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Receptionist & Personal Assistant in City of London employer: Impact Recruitment Group Ltd.
As a Personal Executive Assistant, you'll thrive in a dynamic and inclusive work culture that values diversity and fosters professional growth. With opportunities to support prestigious global brands, you will enjoy a hybrid working model that promotes work-life balance while being part of a network that encourages collaboration and innovation. Join us to enhance your skills in a fast-paced environment where your contributions are recognised and rewarded.
Contact Details:
Impact Recruitment Group Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Personal Assistant in City of London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Impact Recruitment Group Ltd.. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Impact Recruitment Group Ltd. before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist & Personal Assistant in City of London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Impact Recruitment Group Ltd.:Your cover letter is your chance to shine! Tell us why you want to work at Impact Recruitment Group Ltd. specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Impact Recruitment Group Ltd.!
How to prepare for a job interview at Impact Recruitment Group Ltd.
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
