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- Tasks: Be the friendly face of our creative wellness studio, managing bookings and member inquiries.
- Company: Join a fast-growing studio focused on community, wellbeing, and lifestyle.
- Benefits: Enjoy flexible part-time hours with competitive pay and a vibrant work environment.
- Why this job: Perfect for those passionate about wellness and looking for a dynamic, customer-facing role.
- Qualifications: Experience in reception or hospitality, with strong communication and multitasking skills.
- Other info: Shifts available Monday to Wednesday or Wednesday to Thursday, with occasional weekend events.
The predicted salary is between 11424 - 17136 £ per year.
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Impact Recruitment Group Ltd I B Corp provided pay range
This range is provided by Impact Recruitment Group Ltd I B Corp. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Impact Recruitment Group Ltd I B Corp
Principal Talent Partner – HR / Talent at Impact Recruitment Group
Receptionist x 2 – Creative Wellness Studio
Location:: Birmingham Studio – onsite
Shift patterns: Monday, Tuesday and Wednesday – 2.30pm – 9.30pm
OR
Wednesday and Thursday – 2.30pm – 9.30pm
Salary dependant on shifts: £17,136 for 3 days work and £11,424 for 2 days
Are you a people person who thrives in a vibrant, customer-facing environment?
A well-established and fast-growing creative wellness studio is looking for an experienced and confident Receptionist to join their front-of-house team. You\’ll be the first point of contact for members and guests, creating a warm, welcoming experience while keeping operations running smoothly behind the scenes.
This is the perfect opportunity for someone who takes pride in delivering excellent service, enjoys variety in their day-to-day tasks, and is passionate about community, wellbeing, or lifestyle spaces.
- Greet all members and visitors with a professional, friendly attitude
- Manage class bookings, check-ins, and cancellations efficiently
- Respond to member inquiries via email, in person, and social media
- Process payments and manage billing queries
- Troubleshoot account issues or escalate where needed
- Coordinate with external services (cleaning, maintenance, etc.)
- Monitor and replenish essential stock and merchandise
- Help maintain a safe and organised studio environment
- Experience in a receptionist, front-of-house, or hospitality role
- A confident communicator with a calm, friendly presence
- Highly organised, detail-focused, and able to multitask
- Able to work afternoon to evening shifts (2:30 pm–9:30 pm)
- Flexible and willing to support occasional weekend events
- Passion for wellness, fitness, or creative industries is a bonus
- Standard shift: 2:30 pm – 9:30 pm
- Occasional early start or late finish for events or studio needs
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Part-time
Job function
-
Job function
Administrative and Customer Service
-
Industries
Performing Arts
Referrals increase your chances of interviewing at Impact Recruitment Group Ltd I B Corp by 2x
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Studio Receptionist employer: Impact Recruitment Group Ltd I B Corp
Contact Detail:
Impact Recruitment Group Ltd I B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Receptionist
✨Tip Number 1
Familiarise yourself with the creative wellness industry. Understanding the services offered by the studio and the general trends in wellness can help you engage more effectively with members and guests, showcasing your passion for the field.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the first point of contact, so being able to convey warmth and professionalism is key. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Get comfortable with scheduling and booking systems. Familiarity with common software used for managing appointments can set you apart from other candidates, showing that you're ready to hit the ground running.
✨Tip Number 4
Network within the local wellness community. Attend events or workshops related to wellness and fitness in Birmingham. This not only shows your commitment but also helps you make connections that could benefit your application.
We think you need these skills to ace Studio Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or receptionist roles. Emphasise skills like communication, organisation, and multitasking, which are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and creative industries. Mention specific experiences where you provided excellent service and how you can contribute to the studio's welcoming atmosphere.
Highlight Relevant Skills: In your application, clearly outline your ability to manage bookings, respond to inquiries, and handle payments. Use examples from past roles to demonstrate your proficiency in these areas.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a vibrant environment. Mention any personal interests in wellness or community activities that align with the studio's values.
How to prepare for a job interview at Impact Recruitment Group Ltd I B Corp
✨Show Your People Skills
As a Studio Receptionist, you'll be the first point of contact for members and guests. Make sure to demonstrate your friendly and professional attitude during the interview. Share examples of how you've successfully interacted with customers in previous roles.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. Be prepared to discuss how you manage multiple tasks, such as class bookings and inquiries, while maintaining a calm presence. Use specific examples from your past experiences to illustrate your skills.
✨Express Your Passion for Wellness
The studio values a passion for wellness and creative industries. During the interview, convey your enthusiasm for these areas. Share any relevant experiences or interests that align with the studio's mission to create a vibrant community.
✨Prepare for Shift Flexibility
The position involves afternoon to evening shifts, so be ready to discuss your availability. If you have experience working flexible hours or supporting events, mention this to show you're adaptable and willing to meet the studio's needs.
