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- Tasks: Welcome members and guests, manage bookings, and ensure smooth studio operations.
- Company: Creative Wellness Studio in Birmingham with a vibrant community atmosphere.
- Benefits: Flexible hours, competitive pay, and a chance to work in a wellness-focused environment.
- Why this job: Be the friendly face of our studio and make a positive impact on people's wellbeing.
- Qualifications: Experience in hospitality or front-of-house roles, with strong communication skills.
- Other info: Join a passionate team and enjoy a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
Receptionist for a Creative Wellness Studio — Location: Birmingham Studio (onsite). Monday, Tuesday, Wednesday and Thursday 1.30pm – 9.30pm with flexibility to increase hours as and when.
You will be the first point of contact for members and guests, creating a warm, welcoming experience while keeping operations running smoothly behind the scenes. This is a role for someone who takes pride in delivering excellent service and enjoys variety in daily tasks within a community, wellbeing, or lifestyle space.
Responsibilities- Greet all members and visitors with a professional, friendly attitude
- Manage class bookings, check-ins, and cancellations efficiently
- Respond to member inquiries via email, in person, and social media
- Process payments and manage billing queries
- Troubleshoot account issues or escalate where needed
- Coordinate with external services (cleaning, maintenance, etc.)
- Monitor and replenish essential stock and merchandise
- Help maintain a safe and organised studio environment
- Experience in a receptionist, front-of-house, or hospitality role
- A confident communicator with a calm, friendly presence
- Highly organized, detail-focused, and able to multitask
- Flexible and willing to support occasional weekend events
- Passion for wellness, fitness, or creative industries is a bonus
- Able to work afternoon to evening shifts (1:30 pm–9:30 pm)
This role is onsite in Birmingham. Pay ranges and other postings are provided by the employer; actual pay will be based on skills and experience.
Receptionist in Birmingham employer: Impact Recruitment Group Ltd
Contact Detail:
Impact Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Birmingham
✨Tip Number 1
Make sure to research the studio before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your greeting! As the first point of contact, your warm and friendly attitude is key. Role-play with a friend to nail that perfect introduction and make a great first impression.
✨Tip Number 3
Be ready to showcase your multitasking skills. Think of examples from your past roles where you juggled multiple tasks successfully. This will demonstrate your ability to keep operations running smoothly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for wellness and creativity. A warm, friendly tone will resonate well with us.
Tailor Your Experience: Make sure to highlight any relevant experience you have in reception, hospitality, or customer service. We love seeing how your skills align with our needs, so be specific about your past roles and what you achieved!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our community!
How to prepare for a job interview at Impact Recruitment Group Ltd
✨Know the Studio Inside Out
Before your interview, take some time to research the creative wellness studio. Familiarise yourself with their services, values, and community initiatives. This will not only show your genuine interest but also help you tailor your responses to align with their mission.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for members and guests. Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to create a warm and welcoming atmosphere, as well as how you manage inquiries and resolve issues.
✨Demonstrate Your Organisational Skills
Being detail-focused and organised is key for this role. Think of specific instances where you've managed multiple tasks or bookings efficiently. Be ready to discuss how you prioritise tasks and maintain a smooth operation, especially in a busy environment.
✨Express Your Passion for Wellness
If you have a passion for wellness, fitness, or the creative industries, make sure to share that during your interview. Talk about any relevant experiences or interests that connect you to the studio's ethos. This can set you apart as a candidate who truly fits into their community.
