Finance & Operations Manager

Impact Ops is looking for a Finance & Operations Manager to join our team. This is a newly created, internal-facing role: rather than working on client portfolios, you'll own the financial and operational machinery of Impact Ops itself. The salary range for this role is £50,000–£60,000 GBP, depending on experience, with flexibility for exceptional candidates. We're looking for a qualified accountant who is genuinely happy to be hands-on, someone who can handle a corporation tax return and a contracting in the same afternoon and see both as worth doing well. If you want breadth, autonomy, and a role where you can see the whole organisation from the inside, we'd love to hear from you.

About Impact Ops

Impact Ops is an independent organization providing finance and operations support to high-impact nonprofits. Our services include bookkeeping, financial reporting, accounts payable, payroll, recruitment, entity setup, due diligence, and systems implementation. We serve over 50 clients globally, spanning cause areas including global health, animal welfare, AI safety, and climate. We're a remote-first team based across the world. We're looking for motivated, detail-oriented people who care about doing good work in service of organizations trying to do good in the world.

Key Responsibilities

The role brings together the financial and operational responsibilities under one owner. As Finance & Operations Manager, you'll run Impact Ops' own finances, company secretarial obligations, payroll, invoicing, contracting, and HR administration. You'll report to Joshua Axford (Founder & CEO) and work closely with Eric (Head of Finance), who leads our client-facing finance function. It's a broad role with real trust attached. You'll have visibility into every commercially sensitive part of the business, and you'll be the person we rely on to keep it running properly.

• Owning Impact Ops' bookkeeping, month-end close, and management accounts
• Preparing annual accounts
• Cash flow forecasting and budget tracking
• Accounts receivable and accounts payable: raising client invoices, chasing payment, processing supplier invoices and payment runs
• VAT returns and corporation tax submissions
• Company secretarial & compliance: confirmation statements, annual returns, and Companies House filings
• Maintaining statutory registers and corporate records
• Insurance renewals across the group, including professional indemnity, private medical and employers' liability
• Running end-to-end monthly payroll for our UK team, including RTI submissions, PAYE/NI, and pension auto-enrolment
• Coordinating payments for team members engaged internationally across several jurisdictions
• Year-end tasks including P60s and P11Ds
• Drafting, issuing, and tracking client Service Level Agreements
• Managing employment contracts and contractor agreements for the team
• Maintaining a reliable view of contractual obligations, renewal dates, and scope changes
• Onboarding and offboarding administration
• Maintaining people records and keeping our HR systems accurate
• Leave tracking, benefits administration, and equipment provisioning

About you

You'll need to have:

• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent) — or qualified by experience with a track record that speaks for itself
• Experience running or providing accounting support for the finance function of a small business, or a comparable breadth of ownership within a larger one
• UK payroll experience, or the confidence to take it on with support
• Genuine comfort with administrative work: this role is hands on
• Strong judgement about confidentiality and discretion
• The ability to work independently in a remote environment and set your own priorities
• A genuine desire to have a positive impact with your career

It would be a bonus if you also have:

• Practice background: experience in an accountancy practice, particularly with company secretarial work
• Contract administration experience: comfort reading and drafting commercial agreements
• Familiarity with our tool stack: Xero, Ramp, Deel, Apron, or similar
• A process improvement mindset: you spot inefficiencies and take initiative to address them
• Commercial exposure: experience with pricing, proposals, or commercial analysis

Benefits & Logistics

Salary: £50,000–£60,000 GBP, depending on experience. There may be flexibility for exceptional candidates. Location: Remote, but we have a strong preference for candidates based in the UK and specifically the South West. This role involves periodic in-person co-working with the CEO. Hours: Full-time, or part-time (at least 3 days a week or equivalent) depending on candidate preference. Start date: 1 December 2026 preferred, but we're flexible for the right person — a Q1 2027 start is fine if you have a longer notice period. Application deadline: 11 October 2026.

Growth and progression

We're deliberately hiring above the immediate need. The brief described here is where the role starts, not where we expect it to stay: as Impact Ops scales, we anticipate significant operational leadership responsibility sitting with whoever takes this on, and we'd rather find that person now than replace them later. We're looking for someone who wants to grow with the business.

Our benefits include:

• Prioritised health & wellbeing: Private medical, vision, and dental insurance; up to 2 weeks' paid sick leave; a generous mental health allowance
• Flexible working: Set your own schedule; remote workspace covered if needed
• Generous vacation: 25 days' holiday per year plus public holidays
• Professional development: A generous annual allowance for CPD, plus on-the-job growth and clear progression pathways
• Retirement: Pension with 10% employer contribution
• Parental leave: Up to 14 weeks fully paid, up to 52 weeks total; financial support for childcare where needed
• Equipment: Full remote setup covered (laptop, monitors, chair, etc.)
• Team retreats: Two in-person staff retreats per year

Diversity and inclusion

We're aware that factors like gender, race, and socioeconomic background can affect people's willingness to apply for roles for which they meet some but not all the suggested attributes. We'd especially like to encourage people from underrepresented backgrounds to express interest. There's no such thing as a "perfect" candidate. If you're on the fence about applying because you're unsure whether you're qualified, we'd encourage you to apply. If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, please contact hello@impact-ops.org. We're happy to support your needs and adjust the application process.