Impact on Urban Health is seeking a motivated Supporter Care Manager to lead the Supporter Services function, ensuring exceptional service across the donor journey. You will oversee enquiry handling, thank-you communications, upgrades, and complaint responses while driving improvements to support fundraising income and donor retention.
You will line manage the Supporter Care Coordinator, maintain CRM donor records, and collaborate with fundraising teams to align activities.
#J-18808-LjbffrHead of Supporter Care & Engagement employer: Impact on Urban Health
Impact on Urban Health is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. Based in London, the role of Head of Data, Evaluation & Learning provides unique opportunities for professional growth within a supportive environment, alongside competitive compensation, flexible working hours, and generous leave to ensure a healthy work-life balance.
