At a Glance
- Tasks: Lead a dynamic team to create impactful community and events fundraising programmes.
- Company: Join a leading charity focused on transformational growth and community engagement.
- Benefits: Enjoy flexible hours, generous leave, health perks, and a supportive work environment.
- Other info: Be part of a culture that values innovation and continuous improvement in fundraising.
- Why this job: Make a real difference while developing innovative fundraising strategies and engaging with communities.
- Qualifications: Proven leadership in fundraising, strong analytical skills, and a passion for community engagement.
The predicted salary is between 50000 - 65000 £ per year.
The Head of Community & Events will lead the next stage of transformational growth in community and events across our Charities.
The role will lead and develop a high performing team to develop our portfolio, ensuring it is sector leading, takes advantages of market opportunities and grows significantly year on year.
As a key member of the Fundraising Heads group, the Head of Community & Events will be accountable for leading the team to develop, deliver and grow a multi-million-pound portfolio, including new product development to engage new and existing audiences, events fundraising, grateful patient programme delivery, volunteer engagement and more across our three charity brands.
Building relationships is key to everything we do – understanding supporter motivations allow us to develop and grow our engagement to create lifetime supporters engaged in all areas of our work.
2025/26 has been an exciting year of growth with a focus on growing flagship events, increasing participation in third-party challenges, delivering new virtual events and enhancing stewardship experiences.
Across the programme the teams have delivered circa £2million in income delivery impact across our hospitals.
The head of community and events will lead the delivery of our portfolio of challenge events, mass participation products and community fundraising activities.
The post holder will play a key role in the development and execution of our new 10 year fundraising strategy - working with colleagues to grow income, drive innovation and deliver integrated and personalised stewardship experiences.
You will have extensive experience of developing community and events fundraising programmes and business plans to recruit, engage, inspire, and retain supporters.
With a proven track record of success in leading and managing a team of fundraisers to deliver high quality results to deadlines, you will be committed to motivating and developing your team.
Key Responsibilities
- Lead the Community and Events team to develop and deliver an ambitious and integrated fundraising programme in collaboration with the Director of Fundraising and key stakeholders.
- Devise and manage the annual operational plan, income targets and expenditure budget for community and events fundraising activity in line with annual planning schedules, setting ambitious objectives for the team with measurable metrics and KPIs and the necessary processes and systems to deliver the community and events fundraising programme.
- Play a leading role in the Heads of Fundraising Group, and work collaboratively with colleagues at all levels across Guy’s and St Thomas’ Foundation and the Trust.
- Play a key role in the public phase of a major appeal – optimising fundraising opportunities across Community and Events to maintain support and acquire new first time supporters
- Ensure a coordinated approach across all teams utilising teams’ resources effectively, to maximise income for our three charities.
- Develop and lead a high performing team culture which is informed by actionable insight, management information and KPIs.
- Embed a culture of innovation to drive continuous improvement and development of strategic community and events product portfolio, aligned to the priorities agreed by the hospitals and Foundation, testing new products and ideas with a fail-fast approach.
- Lead on the creation of insight-led, profitable, and engaging supporter journeys in order to improve fundraising activation rates, deepen engagement and increase lifetime value.
- Deliver effective evaluation of fundraising activity to ensure that opportunities are maximised and that our teams are continually leading and developing.
- Lead on developing new routes to acquisition of new supporters in the communities served by the hospitals, based on increasing the charity’s visibility in the hospitals and throughout the wider community (including grateful patients, community groups, volunteers and local businesses).
- Work with senior stakeholders to identify and overcome any challenges to fundraising across the hospital sites, building on our commitment to create culture of fundraising.
- Influence senior stakeholders across the Charities function, Foundation and the Hospital to drive delivery of plans and realise fundraising potential
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes
- Highly data literate with strong analytical skills.
- Ability to prioritise and manage a demanding workload and work on several priorities at once; ability and willingness to adapt to changing workloads and priorities.
- Excellent written, verbal and presentation skills with the ability to communicate detailed information and inspire confidence to a wide audience.
- Excellent IT skills including using Excel, Word, and Outlook.
- Excellent interpersonal, sales and negotiation skills.
Knowledge, experience, and qualifications
- Proven track record in leadership of a successful fundraising programme, with an understanding of the methods involved in leading a high performing team, leading through change, and the ability to galvanise a team to achieve growth targets.
- Experience of successfully implementing strategy and budgets to ensure events and projects meet departmental, team and personal objectives and KPIs.
- Experience of developing fundraising products using data and insight, and innovation techniques to drive a supporter led programme.
- Experience in securing and developing charity partnerships.
- Experience in relationships fundraising, including management of high value and/or sensitive relationships, for example (but not limited to) in-memory supporters.
- A track record of successful project management including planning and delivering projects within budgets and on time.
- A track record in significantly increasing income through successful community, events and volunteer fundraising programmes or equivalent transferable experience from another sector.
- A strong understanding of trends and developments in the public fundraising marketplace.
- Strong working knowledge of fundraising regulation and standards, specifically in relation to public fundraising.
- Experience of administering and maintaining dedicated supporter CMS databases.
- Contributory Pension
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
- #J-18808-Ljbffr
Head of Community & Events employer: Impact on Urban Health
Impact on Urban Health is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. Based in London, the role of Head of Data, Evaluation & Learning provides unique opportunities for professional growth within a supportive environment, alongside competitive compensation, flexible working hours, and generous leave to ensure a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Community & Events
✨Get Involved with Local Charities
Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like Impact on Urban Health.
✨Network through Fundraising Events
Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of Impact on Urban Health, you’ll definitely make an impression!
✨Leverage LinkedIn for Connections
Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.
✨Showcase Your Passion through Content
Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at Impact on Urban Health. It’s all about being visible and passionate!
We think you need these skills to ace Head of Community & Events
Some tips for your application 🫡
Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that Impact on Urban Health supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!
Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!
Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of Impact on Urban Health. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.
Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Head of Community & Events role at Impact on Urban Health. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!
How to prepare for a job interview at Impact on Urban Health
✨Display Your Passion for the Cause
Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of Impact on Urban Health. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.
✨Know Your Fundraising Strategies
Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at Impact on Urban Health.
✨Be Ready for Scenarios and Challenges
Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.
✨Emphasise Collaboration and Network Building
Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for Impact on Urban Health. This shows you're not only a lone wolf but a team player with valuable connections.
