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- Tasks: Join a lively team as a Customer Service Advisor, supporting customers post-sale.
- Company: Be part of a leading local business in the interiors and finishings market.
- Benefits: Enjoy excellent training, career progression, and a mix of office and hybrid work options.
- Why this job: Experience a fun work environment while helping diverse customers every day.
- Qualifications: Administration or customer service experience is a plus; great communication skills are essential.
- Other info: Work Monday to Friday, 8.30-4.30, with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Company: Who wants to be part of one of the most talked about local businesses! This company has been established for many years and leads the way in the interiors, KBB and finishings marketplace. The company offers excellent training, support and career progression along with a buzzy, lively and fun working environment.
The Opportunity:
- Working as a Customer Care Advisor within an established team
- Offering all types of support to the customers after a sale has been made
- Organising quotations, checking stock, chasing orders, dealing with all technical questions and many other tasks
- Being part of an established, super busy team! They receive upwards of 100 calls/emails per day
- Exposure to many customer types from an end user, installer, retailer etc
- Working Monday to Friday 8.30-4.30 based in an office. After probation, an opportunity for a mix of office and hybrid is offered.
The Successful Candidate:
- Any form of administration experience would be great!
- Customer service experience would be good, someone that is used to speaking to people from all walks of life!
- Any background could be relevant as long as you have the right attitude and can work in a busy environment
- You will have excellent communication skills along with excellent organisation skills
- The ability to prioritise tasks will be key to success in this position
- You need to be dynamic, someone that enjoys working as part of a team but can equally work on own initiative
- Stability in work history is key!
About Impact Nationwide Ltd: Impact Nationwide Recruitment is recognised as a key player within the Construction and Showroom recruitment arena placing people in sales, administration, commercial and project jobs enabling our established team of consultants to become experts in their field!
Customer Service Advisor in Bridgwater employer: Impact Nationwide Recruitment Ltd
Contact Detail:
Impact Nationwide Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Bridgwater
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding the interiors, KBB, and finishings marketplace will not only help you answer customer queries effectively but also show your genuine interest in the role during any discussions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Since the role involves speaking to a diverse range of customers, being able to articulate your thoughts clearly and confidently will be crucial.
✨Tip Number 3
Demonstrate your organisational skills by creating a mock schedule for handling multiple customer inquiries. This will help you showcase your ability to prioritise tasks effectively, which is key for success in this busy environment.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
We think you need these skills to ace Customer Service Advisor in Bridgwater
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant customer service or administration experience. Use specific examples that demonstrate your communication and organisational skills, as these are key for the Customer Service Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your ability to handle busy environments and your experience in dealing with diverse customer types, as this aligns well with the job description.
Highlight Relevant Skills: In your application, emphasise skills such as prioritisation, teamwork, and initiative. These qualities are essential for success in a fast-paced customer service environment, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Impact Nationwide Recruitment Ltd
✨Showcase Your Communication Skills
As a Customer Service Advisor, you'll be interacting with various customers daily. Make sure to demonstrate your excellent communication skills during the interview by speaking clearly and confidently, and by actively listening to the interviewer.
✨Highlight Your Organisational Abilities
Given the fast-paced environment of this role, it's crucial to show that you can prioritise tasks effectively. Prepare examples from your past experiences where you've successfully managed multiple responsibilities or handled a busy workload.
✨Demonstrate Your Team Spirit
This position requires someone who enjoys working as part of a team. Be ready to share instances where you've collaborated with others to achieve a common goal, showcasing your ability to contribute positively to a team dynamic.
✨Prepare for Technical Questions
Since the role involves dealing with technical questions, brush up on any relevant knowledge related to the products or services offered by the company. Showing that you're proactive in understanding their offerings will impress the interviewer.
